NIO

NIO蔚来-交付运营实习生(温州)

NIO  •  Onsite  •  1 month ago
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Job Description

NIO蔚来-交付运营实习生(温州)温州实习用户与服务 - 用户服务职位 ID:A162064职位描述作为车辆交付惊喜官,我们期待你
1、热情接待用户,帮助用户现场手续办理;
2、完成车辆讲解与功能教学;
3、后期用车保障的思考和沟通;
4、处理现场突发状况及用户不满;
5、执行交付标准流程,保证业务数据达成;
6、用户个性化的提车布置、需求;
7、保证用户完美的提车体验,制造仪式感和惊喜感。
职位要求1、2026届统招本科及以上学历应届生;
2、拥有以用户满意度为考核标准的客服类实习、销售系统的实习经验更佳;
3、富有同理心,有抗压能力,具备良好的沟通能力、客诉处理能力;
4、拥有积极主动解决问题的态度,以解决用户需求为第一要务的责任感,以及面对日复一日各种挑战不认输的精神;
5、敢于试错,拥有承担责任并不断自我完善的性格特质;
6、具备良好的中文表达及理解能力、能熟练使用办公软件;
7、本岗位将邀请您提前参与带薪实习体验,快人一步,融入NIO! 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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