Job Description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Contract Type: Permanent – 45 hours

Location: Coventry

Shift: Mon - Fri 09:00 - 19:00

Join the UK’s premier parcel delivery company

What you’ll do

We are looking for a Process Supervisor; this is a key supervisory role within the National Hub reporting directly to the Process Manager. You will have the ability to work and manage the operation through your own team of warehouse operatives and have the flexibility to cover all areas within the hub operation.

This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the National Hub operation in accordance with the individual work area requirements. You will promote an engaging working culture with high priority given to work place safety and operational efficiency.

Key Role Responsibilities:

• To ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployed
• To ensure all team members receive training and development to encourage a coaching and feedback culture.
• To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.
• To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
• Take initiative and make decisions that are right for colleagues, customers and the operation.

What We Can Offer You:

We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).
• Career Progression
• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

What We’re Looking For

• Minimum of 1 year working experience in a comparable or acting supervisory role.
• Experience of managing large teams (20+)

At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.