Job Description

Pay Rate: £36,972.37

Grade: M

Contract Type: Permanent (Full-Time)

Shift patterns: 4 on, 4 off – 18:00-06:00

Location: Stansted

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics! We're now looking for a Warehouse Manager to play an integral role at the heart of our operations, ensuring that every flight is a success.

✅A TYPICAL DAY MAY INVOLVE

• Follow health and safety procedures and take action to reduce risks.
• Report and investigate incidents, escalating issues where needed and ensuring actions are completed.
• Ensure that all site facilites, equipment, vehicles and MHE are in working order following the correct procedures in place and any defects reported in the correct timely manner
• Ensure that all drivers are following the correct procedures in place relating to transport and any defects reported in the correct timely manner.
• Support the Operations Manager & H&S Manager to review the Safe System of Works (SSoWs) for the site, including understanding and detailing best practices and deviations that may occur during the process' execution.
• Manage day-to-day performance of shift, have a clear understanding of objectives/KPIs applicable to your role/shift/site, including the achievement of agreed customer KPIs and other internal KPIs (eg. safety, operational, employee related etc). To ensure that they, as a minimum, meet our contractual obligations.
• Support management with resource planning and management e.g. rota creation, gaps in rota, holiday cover, implement agreed processes to review performance, monitor absense and sickness and address issues within clear guidelines.
• Identify and escalate training and qualification gaps and conduct induction and technical training for the team.
• Ensure colleagues are registering the indirect hours properly, by checking pending approvals in Smart Time and/or Datascope.
• Track dispersion of own team and understand the deviations with colleagues during informal performance reviews, taken to next stage of performance management where required.
• Track attendance of your employees at individual level and indicate deviations - update the resource planning tool (if needed) and manage accordingly.
• Track overtime of your employees at individual level and understand deviations and manage accordingly.
• Clearly understands operational results, implements corrective action where required and communicates operational results at shift level & to senior management.
• Assign colleagues to continuous trainings to ensure people development and continuous improvement culture as part of site routine in order to reduce deviation.
• Prepare and execute the shift handover with your colleague of next shift.
• Conduct weekly performance reviews with 100% of your employees, based on productivity, variance, dispersion, direct and indirect hours, set up time, attendance, quality/inventory and SHE [individual].
• Communicate the recognition and engagement activities to the shop floor team and encourage them to take part in the initiatives for engaging people with the organization
• Support and coordinate the team to drive an engagement culture at the site, including contributing to EOS opportunities and activities

✅THIS ROLE WOULD SUIT PEOPLE WHO

• Ability to manage a team
• Coaching and active listening skills
• Problem solving skills
• Hold a valid UK driving licence (essential)
• Can work shifts, including weekends and bank holidays
• Are confident dealing with challenging situations
• Work well within a team and have excellent communication skills
• Are willing to attend a medical appointment

✅SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

To obtain a full airside ID, you must:

• Be able to provide five years' address history
• Be able to provide five years' reference history (employment/education/benefit claim/character)
• Pass a pre-employment Drug and Alcohol test

✅WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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