Job Description

Night Support Worker (Female Only)

At The Nelson Trust, we provide treatment, rehabilitation and support services that help people affected by addiction, trauma, homelessness and multiple disadvantage to achieve lasting recovery.

We're looking for a compassionate and reliable Night Support Worker to join our Residential Services team in Stroud. Working overnight, you'll help create a safe, structured and supportive environment for residents in recovery, ensuring house routines are maintained while providing practical support, encouragement and guidance when needed.

Salary: £25,000 - £26,500 pro rata

Location: Stroud

Hours: Average 17.5 hours per week. Night shifts are 10:15pm to 8:15am (including sleep-in duties) and are worked on a rotating rota basis. Hours will vary from week to week, with some weeks above and some below the average contracted hours. Weekend working is included.

What will you do?

• Support residents to maintain agreed expectations and therapeutic boundaries that encourage recovery and positive engagement.
• Administer and accurately record prescription medication in accordance with policies and procedures.
• Maintain a visible overnight presence, supporting residents and responding appropriately to any issues or incidents that arise.
• Carry out house checks to ensure the safety, security and wellbeing of residents, including fire safety and health & safety monitoring.
• Welcome and induct new residents, helping them settle into the service and understand house expectations.
• Complete accurate records and handovers, communicating important information to colleagues and management.

What we are looking for

• Full UK Driving license and access to a car
• Excellent verbal and written communication skills.
• A warm, approachable and empathetic individual who can build positive relationships with residents.
• Ability to maintain professional boundaries and work consistently within a therapeutic environment.
• Administration of Prescription Medication qualification or willingness to work towards this.
• Flexibility to work overnight and weekend shifts as required by the service.
• Experience of working with people affected by substance misuse, addiction or adversity would be advantageous.

What we offer

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
• Pension: 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme
• Cycle to Work scheme

Expected start date: Late December 2026 / Early January 2027

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme and a positive working environment.