Job Description

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

Reporting into a Warehouse Shift Manager/Senior Supervisor, you must be results-driven and focused on the successful completion of all operational activities in line with the Shift Managers requirements. Training and objective setting for your reporting team will be crucial within this challenging role, as we look to meet monthly and annual operational targets, whilst providing effective 360-degree communication skills, and competent problem-solving capabilities.

The successful candidate will be required to forward plan labour and equipment requirements their area of control, whilst promoting strong leadership skills to achieve compliance and continual improvements associated with H&S, company procedures, performance optimisation, and accurate WMS (SAP) management. Flexibility to manage across multiple activity areas, is a must!

Key Responsibilities of the Warehouse Shift Supervisor:

• Ownership of selected activity area. E.g., Picking and dispatch etc.
• Performance monitoring of all reports
• Forward plan and balance labour and equipment, against operational plans to meet the shifts productivity targets. This includes monthly set goods issue targets, and availability associated to efficient put away requirements.
• Provide support and consult with other areas/leaders, to facilitate the integration of activities to maximise productivity and react to any issues on the shift.
• Promote, educate, maintain and where necessary improve standards of H&S, 5S housekeeping and organisation of the complete area of responsibility.
• Identify potential process improvement and where appropriate lead project/s for implementation.
• Provide support to operators and less experienced technical staff in resolving problems and issues related to standard operating procedures.
• Lead, develop and motivate operatives to ensure they can deliver targets and goals.
• Effective communication to all associated stakeholders, to adopt a ‘closed loop’ feedback culture for all projects or queries.
• Ability to operate and process provided warehouse management system (SAP), in an accurate and timely manner.

Key Skills / Attributes:

• Self-motivated, adaptable and uses initiative
• Organisation and planning skills
• Pays attention to details and accuracy
• Communicates clearly, concisely and accurately
• Motivation and leadership skills
• Ability to manage people and develop capabilities
• Basic knowledge of all internal operations and processes
• Applies analysis and judgement to assess shift performance against key measures, to decide between priorities and solve problems
• Takes personal ownership of seeing problems through to solution.
• Numerate and able to use IT necessary for the role
• Continually strives to update and extend technical knowledge and capabilities.
• Looks for and applies best practice

Complexity / Ambiguity:

• Support other operational areas when issues arise.
• To have the ability and knowledge to move between areas when required.
• Work as team to achieve the Warehouse goals and be adaptable to meet the needs of the operation.

Think outside the box with us! #shapeandcreate