Glidewell Dental

Night Shift - Equipment Technician (Digital Support Specialist - Memphis, TN)

Glidewell Dental  •  Memphis, TN (Onsite)  •  4 hours ago
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Job Description

Position based in Memphis, TN

Shift: Monday to Friday, 5:00pm to 2:00am + Saturday rotation once a month

Essential Functions:

  • Repairs and maintains minor and routine CNC equipment and production machinery issues.
  • Examines and gathers data of equipment and machinery issues to help determine the fundamental problem; escalates as needed.
  • Conducts routine machinery maintenance and ensures proper working conditions.
  • Calibrates, cleans, and performs preventive maintenance on digital equipment including but not limited to CNC milling equipment, 3D scanners, and 3D printers.
  • Observes and listens to mechanical devices in operation to locate source of problems; utilizes precision measuring and testing instruments as needed.
  • Rigs and moves production equipment throughout the shop.
  • Installs and setup new equipment as needed.
  • Provides onsite and phone support for external customers.
  • Provides guided support for all equipment.
  • Utilizes ticketing system to create, record and update information relevant to equipment repair and maintenance activities.
  • Checks in/out inventory, tools, and supplies.
  • Maintains and ensures proper working condition of company-issued tools, supplies, and vehicle.
  • Utilizes company-issued vehicles to travel to various locations and remote labs to carry out equipment and machinery support.
  • Performs other related duties and projects as business needs require at direction of management.

Minimum Qualifications

  • Must be able to work night shift listed above.
  • Minimum one (1) year of experience troubleshooting and repairing mechanical equipment, electrical equipment or relevant experience.
  • Previous experience working with CNC machines or similar equipment, preferred.
  • Proficient English verbal and written communication skills
  • Demonstrated knowledge of Current Good Manufacturing Processes (cGMPs).
  • Demonstrated knowledge of core mechanical and electrical engineering principles.
  • Valid documentation to travel domestically required.
Glidewell Dental

About Glidewell Dental

Glidewell is America’s largest digital dental lab, pioneering industry-first innovations that expand what’s possible in restorative dentistry. Our mission is to make advanced dental care more accessible and affordable by combining open digital workflows, AI-powered manufacturing, and vertically integrated operations.

We meet dentists where they are on their digital journey, offering flexible solutions that fit any practice—accepting all scanners, digitizing analog impressions, and delivering restorations with unmatched speed and consistency.

Glidewell leads the dental lab industry in technology, education, and clinical support, empowering dental teams through comprehensive CE programs, streaming media, and hands-on workshops.

As the pace-setter in dental lab innovation, we remain committed to driving down costs, improving outcomes, and supporting the next generation of dental professionals.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Irvine, California
Year Founded
1970
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