Job Description

Night Security Officer

Location: 5 Queensway, Croydon

Reports to: Security Manager

Contract: Permanent, Night Shifts (The shift pattern consists of two consecutive night shifts, followed by two nights off. Each shift will be 12.5 hours in duration).

Your role @CHANEL:

We are seeking a dedicated and reliable Night Security Officer to join our Security Team at 5 Queensway. In this vital role, you will be responsible for ensuring the safety and security of our site and premises. The Night Security Officer will be also responsible for operating and maintaining surveillance equipment installed across the CHANEL portfolio, while also managing the safe entry and exit of all staff and visitors to 5Q. The role requires an excellent communicator and the delivery of excellent service to a wide spectrum of stakeholders.

What impact you can create at Chanel:

• The successful candidate will be proactive, adaptable, and committed to ensuring a safe and welcoming environment for staff, contractors, and visitors.
• A strong sense of responsibility, attention to detail, and the ability to stay calm and focused under pressure.
• Monitor and review the CCTV that feeds into the 5Q CCTV Control Room from various sites within the CHANEL portfolio, looking for signs of suspicious activity, threats to the business and the movement of staff, visitors, contractors at 5Q. Auditing of the CCTV systems, Intruder Alarm to ensure all cameras and alarm sensors are fully operational at all times and reporting any losses of images, signals to the Security Manager.
• Manage all incoming telephone calls to the Security Office, ensuring that messages are taken where appropriate, and information is properly relayed and recorded for the Security Team.
• Key Safe Management: Management of keys in the building, responsible for assigning keys to staff upon request, ensuring they are signed out on the Security Key Log and returned to the Security Desk at the close of business.

*Additional duties may be added according to the needs of the business and as and when required.

What you will bring to the role:

• Recent security experience will be beneficial
• Excellent knowledge of security systems, protocols, and safety regulations
• Effective communication skills and the ability to work well with other departments, always demonstrating a professional attitude
• Proficiency in reporting and record-keeping
• Strong written and spoken English
• Advanced working knowledge of computer systems, Microsoft, OutLook
• Must be able to demonstrate strong knowledge and consideration for Health / Safety and Fire prevention within the workplace

You are energised by:

• Desire to continually develop skills and knowledge and a passion to participate in corporate training programs.
• A fast-paced, collaborative environment where your contributions have a direct impact on the safety & security of the site
• Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
• Restoring Nature and Climate
• Investing in Circularity
• Advancing dignity and prosperity
• Promoting the autonomy of women

What you will gain from this experience:

• This role offers significant opportunities for personal and professional growth. As you contribute to ensuring the safety and sustainability of the site, you’ll also be building valuable skills and expanding your knowledge base
• You will have the chance to develop a deeper understanding of security operations
• The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.

Benefits at CHANEL:

Our employee benefits have been created to support you across your professional and personal life by offering you:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
• Platforms: Multiple Platforms to support across Wellbeing
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.

*Benefits are eligibility dependent and subject to change at any time

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.