Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Night In Room Dining Server

Four nights per week | 8pm – 6:30am, and 10pm – 8:30am
Four Seasons Hotel London at Park Lane

At Four Seasons, exceptional service continues long after the day ends. Our In Room Dining team ensures guests experience the same level of care, precision, and personalisation overnight as they do throughout their stay.

Four Seasons Hotel London at Park Lane is seeking a Night In Room Dining Server to join our team. This role is ideal for a service‑focused professional who enjoys working independently, takes pride in presentation, and thrives in a calm overnight environment.

The role

As a Night In Room Dining Server, you will deliver a refined, seamless dining experience directly to our guests’ rooms. You will act as a key point of contact overnight, ensuring service is prompt, discreet, and aligned with Four Seasons standards.

Working across the full guest journey, from order to delivery, you will anticipate needs, provide knowledgeable recommendations, and create a personalised and comfortable experience for every guest.

What you will do

• Deliver food and beverage orders to guest rooms with professionalism, care, and attention to detail
• Set up and present in room dining service to Four Seasons standards
• Provide confident menu and beverage knowledge, offering recommendations where appropriate
• Anticipate guest needs and respond promptly to requests
• Maintain discretion, calmness, and a polished presence throughout overnight service
• Ensure correct billing and payment procedures are followed
• Support preparation and organisation of the In Room Dining service area
• Collaborate with the kitchen and wider team to ensure smooth and timely execution

What we are looking for

• Previous experience in Food and Beverage or In Room Dining in a luxury environment
• Strong communication skills and confident guest interaction
• Ability to work independently and take ownership overnight
• High standards of presentation and attention to detail
• Calm, professional, and service‑driven approach
• Willingness to work a permanent night shift schedule
• Right to Work in the UK

Working pattern

Four nights per week

Overnight schedule: 8pm – 6:30am, and 10pm – 8:30am

What we offer

At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.

• £36,500 annual package inclusive of base salary and service charge
• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
• Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
• Bupa Dental Cover or Bupa Cash Plan
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme
• Access to Stream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable, and sporting activities

A different pace, the same high standards

This role offers the opportunity to deliver premium service in a more focused, quieter environment while being part of a globally recognised luxury brand.

If you enjoy night work and take pride in delivering thoughtful, precise service, we would be delighted to hear from you.

We look forward to receiving your application.