Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise.
Who We Are Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer
What We’re Looking For
A detail-oriented, guest-focused Night Room Attendant who ensures our guestrooms and corridors meet Loews’ high standards throughout the evening and overnight hours. You’ll complete turn-down service, respond to late-night service requests, refresh stayover rooms, and support quick-turn cleans—creating a calm, polished environment that helps guests rest easy.
Who You Are
Meticulous & Efficient You take pride in spotless rooms, organized spaces, and timely service.
Quiet Professional You work respectfully and discretely during evening/overnight hours to protect guest privacy and rest.
Service-Oriented You anticipate needs and respond promptly to requests with warmth and care.
Safety & Standards Champion You follow procedures, chemical handling guidelines, and brand standards precisely.
Reliable Team Player You communicate clearly and collaborate with Housekeeping, Front Office, and Engineering.
Veterans and military spouses are encouraged to apply.
What You’ll Do
Perform turn-down service to brand standards (bed preparation, amenity placement, lighting adjustments, curtain checks).
Complete stayover refreshes and late check-in cleans; replenish towels, amenities, glassware, and supplies.
Respond to guest requests (extra pillows, blankets, amenities, cribs/rollaways) quickly and professionally.
Ensure rooms are secured when occupied or unattended; safeguard guest belongings and privacy.
Dust, vacuum, and sanitize guest rooms and bathrooms using approved methods and chemicals; follow green/sustainability practices.
Inspect and clean mirrors, fixtures, vents, and high-touch points; verify proper function of lights, TV, and thermostats.
Maintain corridor and service area cleanliness; remove trash and room-service items; reset linen closets and carts.
Follow all safety protocols including chemical labeling (SDS), PPE use, and ergonomic practices; report hazards immediately.
Adhere to brand standards for room setup, amenities, and inspection checklists; complete room status updates in property systems.
Report maintenance issues (HVAC, plumbing, electrical, furniture) via work orders and coordinate access with Engineering.
Stock and organize linen closets and carts at shift start and end; conduct counts and minimize waste/shrink.
Accurately log completed rooms, special requests, and lost & found items; maintain confidentiality and chain-of-custody.
Support quick-turn and late departure cleans to meet occupancy needs; communicate status changes to Front Office.
Other Responsibilities:
Preserve the livelihood and reputation of the property by complying with legal policies and requirements.
Regularly lift 40 pounds; reach, bend, crouch, kneel, push, pull, and walk; stand and move carts for several hours at a time.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.
Your Qualifications Include
Previous housekeeping/room attendant experience preferred; luxury or high-occupancy hotel environment a plus.
Strong attention to detail, time management, and ability to work independently during overnight hours.
Knowledge of cleaning procedures, chemical safety, and room inspection standards.
Basic proficiency with Microsoft Teams/Outlook and housekeeping systems/devices for room status updates.
Effective communication and guest service skills; multilingual abilities are a plus.
High level of integrity, discretion, and reliability.
The wage for this position is $31.77 to $31.77.
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
