Night Receptionist- Part-Time (f/m/d)

MEININGER Hotel Edinburgh

Part-time, Night-Audit

Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff!

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests

• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy

• You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services

• You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks etc.

• You are regularly checking the hotel during the night

• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)

• You enjoy diverse working environment and are flexible to work weekdays and weekends

• Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

• You have initial experience (min. 1 year) in hospitality and is passionate about it

• You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks

• You are a people person, you like helping others and creating unforgettable experiences for our guests

• You are a team player, ready to help your colleagues and tackle challenges together

• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)

• You are fluent in English (B2), any other languages are a plus

WHAT MEININGER OFFERS

• Attractive salaries

• Company Volunteering (2 days)

• 25 holidays + 5 bonus days (1 for each year you stay with us)

• Free language courses

• Regular get-togethers, celebrations and occasional parties (winter and summer team events)

• Quarterly evaluation rounds to make sure you’re still happy

• Possibility to join M-goal projects to develop personal and professional skills

• Staff nights and Friends and Family discount

APPLICATION