Greene King

Night Porter

Greene King  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  14 days ago
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Job Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

**PART TIME -WEEKLY FRIDAYS ONLY 11-7PM**

EXTRA HOLIDAY/SICKNESS COVER

With potential future opportunities

The Night Porter ensures guests receive excellent service during overnight hours while maintaining the security and cleanliness of the property. Duties include assisting guests, handling late check-ins and early check-outs, monitoring the premises, and supporting housekeeping or maintenance tasks as needed.

Key Responsibilities

  • Welcome and assist guests during night shifts
  • Handle late arrivals and early departures
  • Answer phone calls and respond to guest enquiries
  • Monitor hotel security and conduct regular patrols
  • Set up conference rooms or breakfast areas for the morning
  • Carry out basic cleaning and housekeeping duties
  • Respond to emergencies or guest issues promptly
  • Process payments and maintain reception records
  • Ensure all public areas remain tidy and safe
  • Support other departments when required

Required Skills & Qualifications

  • Good communication and customer service skills
  • Ability to work independently overnight
  • Basic computer and administrative skills
  • Calm and professional manner
  • Awareness of health and safety procedures
  • Flexibility to work nights, weekends, and holidays
  • Previous hospitality experience preferred but not always essential

Typical Working Hours

  • Usually overnight shifts (e.g., 11 PM – 7 AM)
  • May include weekends and public holidays
Greene King

About Greene King

Greene King is the country’s leading pub company and brewer with c.2,600 pubs, restaurants and hotels across England, Wales and Scotland.

At Greene King we are passionate about delivering our purpose to ‘pour happiness into lives’. That’s for our customers, our team, our pub partners, our suppliers and the communities in which we live, operate and serve. Founded in 1799 with offices in Bury St. Edmunds, Suffolk and Burton on Trent in Staffordshire we employ around 40,000 people across the group with three divisions: Greene King pubs, Destination Brands & Ventures, and Brewing & Brands.

• Greene King pubs: Greene King pubs is our mainstream pub brand located where people and communities come together; pubs enjoyed in cities, towns and villages throughout the country with clear ambition to be “The Nation’s Most Loved Pub Brand”. Pub Partners runs our tenanted and leased pubs business and Hive Franchise pubs.

• Destination Brands & Ventures: Destination Brands is a portfolio of distinct brands which includes Hungry Horse, Chef & Brewer, Farmhouse Inns and Flaming Grill that bring friends and family together, delivering great service, quality and value for money for a range of eating out and drinking occasions. Venture includes Hickory’s, Premium (Crafted Pubs & Metropolitan Pub Company) and Hotels which operate autonomously of Greene King’s managed pub brands.

• Brewing & Brands covers the brewing sides of the business. Quality ales are brewed at the Westgate brewery in Bury St Edmunds and the Belhaven Brewery in Dunbar. Our industry-leading portfolio includes Greene King IPA, Old Speckled Hen, Abbot Ale, Ice Breaker and Belhaven Best and our premium beers, Level Head and Flint Eye, brewed for the modern-day drinker.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Bury St Edmunds, GB
Year Founded
Unknown
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