Job Description

Step into a future fueled by innovation, sustainability and purpose. At our Fortune 1000 diversified energy company, we’re not just shaping a cleaner energy future, we’re building a workplace where you can thrive. Join a team that values community, flexibility and growth, and enjoy competitive pay, comprehensive benefits and a culture that supports your personal and professional development. Let’s energize the future together.
New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking a Night Field Supervisor to provide off-hours field supervision and support to Energy Delivery work groups to ensure timely and efficient response to customer and operational demands. Oversee leak response activities, maintain adherence to customer appointment commitments, and support overall customer satisfaction goals. Respond to emergencies, address operational questions from internal teams and subcontractors, and maintain effective communication with management as needed.
Position Responsibilities:
• Ensure prompt, effective emergency response to protect life and property.
• Manage and adjust daily workflows based on operational demands, optimizing resources and minimizing overtime and standby.
• Direct the deployment of company personnel and subcontractors to maintain a safe, reliable distribution system.
• Coordinate non-routine work resulting from incidents, including outage reporting and field resource allocation.
• Oversee off-hours operations, including leak response, customer appointments, and facility maintenance and repair.
• Serve as a key point of contact during off-hours, supporting Energy Delivery personnel and activities.
• Communicate effectively with management on operational status and emerging issues.
• Enforce company policies, procedures, and safety standards.
• Partner with Field and Dispatch Supervision to improve efficiency and execution of work.
• Monitor and address productivity performance, implementing improvements as needed.
• Conduct unannounced field evaluations to ensure safe, compliant, and high-quality work practices.
• Coach and develop team members to enhance technical skills, efficiency, and safe work behaviors.
• Provide actionable feedback to leadership, including insights from field evaluations and weekly reporting.
Position Requirements:
• Bachelor’s degree in Engineering preferred; Associate degree required, along with a minimum of 2 years of relevant engineering experience.
• Minimum of 3 years of experience in public utility operations or a related field, or an equivalent combination of education and experience.
• Strong organizational, written, verbal, and computer skills required.
• Working knowledge of Maximo work order system preferred.
• Demonstrated commitment to delivering excellent customer service.
• Familiarity with union work rules and collective bargaining agreements a plus.
• Schedule: Monday through Friday, 2:00 PM – 10:00 PM, with flexibility required based on business needs.
* The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.
This position is deemed safety-sensitive under the U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration’s (PHMSA) regulations. Among other things, employees in this position are subject to drug and alcohol testing, including pre-employment testing, random testing, reasonable suspicion testing and post-accident testing. PHMSA-required drug tests include testing for marijuana. The use of marijuana, or testing positive for marijuana, is disqualifying and will lead to removal from performing safety-sensitive functions as well as disciplinary action.
Location type is Onsite
Other Details:
Compensation: Expected base pay range for this role will be $92,500 to 125,000.
Base pay is based on several factors including, experience, skills, and knowledge.
This role will be eligible to participate in an annual short term incentive program.
Benefits That Support You
• Day one medical coverage, including prescription, vision and dental plans, so you’re supported right away.
• Our 401(k) plan has a generous company match to help you invest in your future.
• Employee Stock Purchase Program so you can share in the company’s success.
• Wellness perks, including free on and off site fitness centers and other programs to keep you feeling your best.
• A confidential Employee Assistance Program to support your wellbeing.
• Professional development and tuition reimbursement to help grow your skills and advance your career.
• Flexible work arrangements with many roles offering hybrid options based on job responsibilities and business needs.
New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.