Job Description

Why Work at The National?

A career at The National, Autograph Collection means working at one of the most breathtaking luxury hotels in Oklahoma City. Located in the historic First National Center, this stunning hotel features 146 guest rooms, the award-winning Tellers Italian restaurant, and The Great Hall, an iconic social and event space. Employees at The National take pride in delivering refined hospitality in an awe-inspiring setting, where history meets modern elegance.

The National is hiring for a Night Auditor.

You should join our team if you believe...

• That exceptional guest experiences begin with thoughtful service, attention to detail, and genuine hospitality.
• That overnight operations are just as important as the busiest hours of the day.
• That accuracy, organization, and accountability are essential to keeping a hotel running smoothly.
• That a welcoming front desk and a secure property help create peace of mind for every guest.
• That great hospitality means being prepared, professional, and ready to assist whenever a guest needs you.
• That the little details behind the scenes make a big difference in the guest experience.

You’re a great fit for this role if you love...

• Balancing daily financial transactions, room charges, taxes, payments, and revenue during nightly audit procedures.
• Preparing accurate nightly audit reports and financial summaries for management review.
• Assisting guests with check-in, check-out, requests, and concerns throughout overnight hours.
• Providing thoughtful service recovery and handling guest concerns with professionalism and discretion.
• Monitoring lobby activity and maintaining a secure, quiet, and welcoming overnight environment.
• Conducting scheduled property walks to support safety, cleanliness, and operational readiness.
• Coordinating with housekeeping, maintenance, security, and bell services when needed.
• Ensuring guest amenities, special requests, and service recovery items are delivered when applicable.
• Responding to emergencies and following established safety and security procedures.
• Maintaining accurate guest records and protecting confidential guest and financial information.
• Verifying room status, availability, and rates in coordination with Front Office and Revenue teams.
• Keeping the front desk and lobby clean, organized, and polished.
• Preparing the property and front desk for a smooth morning shift.

We’re excited to have you join us because...

• You understand that overnight operations are essential to both hotel performance and guest satisfaction.
• You have a strong eye for detail and take pride in accurate financial reporting.
• You can work independently and make sound decisions during overnight hours.
• You remain calm, professional, and service-oriented when handling unexpected situations.
• You are organized, dependable, and comfortable managing multiple responsibilities.
• You communicate clearly with guests, team members, and leadership.
• You understand the importance of guest privacy, hotel security, and operational standards.
• You bring a positive attitude and a commitment to creating unmatched guest experiences.

Education and Experience

• Previous front desk or night audit experience in a luxury or boutique hotel preferred.
• Strong attention to detail and accuracy in financial and audit functions.
• Excellent verbal and written communication skills.
• Ability to work independently and make sound decisions overnight.
• Strong organizational, time-management, and problem-solving skills.
• Proficiency with property management systems and basic accounting functions.
• Professional demeanor and ability to remain calm during overnight or emergency situations.
• Ability to multitask while maintaining exceptional guest service standards.
• Ability to work overnight shifts, weekends, and holidays based on business needs.

Work Environment and Physical Requirements

• Ability to stand for extended periods and sit as needed throughout the shift.
• Ability to bend, reach, and move throughout the property as needed.
• Ability to operate computers, phones, and standard office equipment.
• Ability to conduct overnight property walks and checks.
• Ability to wear required personal protective equipment as applicable to job responsibilities.
• Ability to work independently in a fast-paced hotel environment while maintaining professionalism and attention to detail.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

Additional tasks and responsibilities may be assigned or revised at the discretion of management based on business needs and operational requirements.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.