Job Description

BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork.
Why Work With Us?
Employee Housing: We offer housing to help you settle in.
Career Growth: Learn new skills and move up in your job.
Great Team: Work with people from all over the world.
Many Perks: Discounts, events, benefits to make your life outside of work better.
Fun and Adventure: Live and work in a beautiful place with many outdoor activities.
Diverse and Inclusive Team: Join a global team that values diversity and inclusion.

We’re looking for a reliable and guest-focused Night Auditor to join our Front Office team. This is a key overnight role ensuring everything runs smoothly while the hotel sleeps – from guest check-ins to financial accuracy and property safety.
As Night Auditor, you’ll be the main point of contact overnight, delivering excellent guest service while also managing essential behind-the-scenes responsibilities that keep the operation running smoothly.
What you’ll do:

• Welcome late arrivals and assist with check-ins, check-outs, and reservations
• Respond to guest needs, calls, and special requests in a professional manner
• Complete nightly audit procedures, including balancing transactions and preparing reports
• Ensure accurate financial reconciliation within the Property Management System
• Support guest safety and property security throughout the night
• Provide helpful local information and maintain a calm, welcoming presence
• Carry out system updates and basic administrative tasks

What we’re looking for:

• A friendly, self-motivated team player with a strong guest service mindset
• Comfortable working independently on overnight shifts, including weekends and holidays
• Strong communication skills and excellent attention to detail
• Strong data entry skills, numerical accuracy, and analytical ability
• Able to stay calm and organised in a fast-paced environment
• Previous front desk or customer service experience is an advantage, but not essential
• A willingness to learn and grow within the role

Apply now to become a trusted part of a supportive hospitality team, develop your front office and accounting skills, and play a vital role in delivering a safe and seamless guest experience.

We provide the best perks in town that are designed to enhance your life in Banff. A full list of benefits is here, here are a few highlights that our employees love:
• Affordable and clean employee housing.
• Annual anniversary bonus of up to $1000
• Food and beverage discounts at all of our restaurants and cafes
• Health and wellbeing programs, including free yoga, free canoe passes, discounted ski pass, golf membership and fitness club memberships.
• Discounts on spa services, movie passes, and rental/retail goods.
• Complimentary hotel stays at any of our 15 hotels!
• Fun employee events and opportunities to meet people.
• Opportunity to invest in our Employee Share Ownership Program.
BCP is dedicated to fostering a workplace where everyone can thrive. We are part of the Bow Valley Workplace Inclusion Charter. This means we want a team that is fair and welcoming for everyone. We work to remove barriers for people from equity-seeking groups. If you need help applying or need any accommodation, contact us at careers@banfflodgingco.com or 403-760-8521.
Please note: Only candidates selected for further consideration will be contacted.