PM Hotel Group

Night Auditor | Homewood Suites Franklin| Franklin, Tennessee

PM Hotel Group  •  Franklin, TN (Onsite)  •  2 days ago
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Job Description

What You’ll Do:

Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property’s balances from the previous day.

Some of your nightly duties include:

·Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches

Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.

·Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.

·Answer guests’ questions about the hotel services and amenities.

Where You’ve Been:

We’re looking for someone with an Associate’s Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit.

When You’re Here:

Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

PM Hotel Group

About PM Hotel Group

People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences. As a company we're committed to our core values of respect for one another, our communities and the planet. We manage with a dedication to sustainability, a tradition of teamwork and a passion for innovation and entrepreneurship. Committed to diversity + inclusion, our people-first mindset lies at the center of our corporate DNA.

Our vision inspires our approach. We build relationships. We create value- driving top line revenue and bottom line results for our owners.

Join us and join the future of hospitality!

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Chevy Chase, MD
Year Founded
Unknown
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