The Night Auditor works independently overnight to manage front desk operations, balance daily financial transactions, and prepare the property for the next business day. This role combines guest service, problem-solving, and accounting responsibilities to ensure smooth overnight operations.
Monitor and manage front desk operations overnight, including check‑ins, check‑outs, and guest requests
Balance and audit all daily transactions, including room charges, payments, and adjustments
Run end‑of‑day reports and complete system rollover.
Ensure all reservations are in correct status with valid payment and required authorizations
Handle guest complaints and resolve issues professionally without unnecessary refunds
Maintain safety and security awareness, reporting incidents and contacting security when needed
Complete shift logs and document all activity in Teams or property log systems
Prepare reports for management, including occupancy, revenue, and audit discrepancies
Ensure lobby, front desk, and back office areas remain clean and organized
Support housekeeping and early morning operations as needed.
Previous hotel front desk or customer service experience preferred
Basic knowledge of hotel systems.
Strong attention to detail and ability to balance financial records accurately
Ability to work independently with minimal supervision
Good communication skills and professional demeanor with guests and team members
Ability to handle overnight shifts, weekends, and holidays
Problem-solving mindset with a focus on accountability and follow-through.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
