Job Description

Summary:

We are seeking a detail-oriented Night Auditor for a live-on position to manage nightly operations and ensure accurate financial reporting. This role involves balancing accounts, preparing reports, providing excellent customer service during overnight shifts, performing security checks, monitoring noise levels, handling basic first aid if required, This is an ideal position for candidates with a passion for hospitality, a strong attention to detail and the ability to work independently.

Responsibilities:

• Balance daily financial transactions and ensure accuracy in reporting
• Prepare and distribute financial reports for management review
• Provide exceptional customer service to guests during overnight hours
• Handle guest check-ins and check-outs efficiently
• Address and resolve guest inquiries and complaints promptly
• Maintain the security and integrity of the hotel during night shifts, including performing regular security checks and monitoring noise levels
• Manage nightly operations to ensure the hotel runs smoothly and safely overnight
• Perform basic first aid if required
• Complete admin tasks to assist the daytime operations and ensure a smooth handover
• Assist in the preparation of end-of-month financial statements
• Collaborate with other departments to ensure smooth operations

Qualifications:

• Previous experience in a hotel or hospitality overnight environment
• Strong numerical and analytical skills
• Excellent communication and interpersonal skills
• Proficiency in hotel management software and Microsoft Office Suite
• Ability to work independently and manage time effectively
• Attention to detail and a commitment to accuracy