Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Are the ‘face of ibis Styles London Gloucester Road, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Assist in the general running of the hotel at night and support other departments to set up for the next day.
Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Fluent in English, both written and spoken (and a 2nd language would be a plus).
Excellent communication, presentation and interpersonal skills - A strong team player.
Strong interpersonal and problem solving abilities and the ability to lead by example.
Must be legally eligible to work in UK. The hotel is unable to assist candidates in obtaining work authorization.
Job Type: Full-time
Salary: £15.37 per hour + Bonus
Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
