Crowne Plaza Canberra is looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures

• Checking guests in, out and managing any wake-up call requests

• Answering phones and dealing with overnight guest queries

• Running night audit property management systems or manual equivalents

• Performing other duties such as concierge services and special guest requests

• Use other safety, emergency equipment, plant materials tools and substances provided in the workplace as directed or as required in safety procedures

• Cooperate and partner with management in the implementation of workplace health, safety and wellbeing related initiatives

What we need from you

• You must have a working right in Australia

• Accounting and mathematics skills for accurate auditing and payment processing

• Cash handling experience for counting and securing bank and processing cash payments

• Computer literacy, including familiarity with PMS software

• Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff

• Customer service experience

• Knowledge of hotel operations, offers and the local area

• Strong interpersonal and communication skills and the ability to manage multiple tasks and conflicting deadlines required.

• Flexibility - working, weekends and public holidays are all part of the job