Job Description

Manly Pacific MGallery Collection offers a refined coastal escape overlooking the iconic shores of Manly Beach! Blending understated luxury with relaxed beachside sophistication, we invite guests to experience premium accommodation, elevated wellness experiences, and the vibrant energy of Sydney’s Northern Beaches.

From spacious guest rooms and villas to a magnesium rooftop pool with sweeping ocean views, every detail is designed to inspire relaxation and connection. Guests can unwind with guided yoga, infrared saunas, and wellness facilities, while immersing themselves in the effortless lifestyle and natural beauty that define Manly Pacific.

An ode to the ocean, Manly Pacific delivers a distinctive luxury experience where coastal tranquillity meets contemporary hospitality.

Are you a night owl with a passion for hospitality and attention to detail? Join our friendly and professional Front Office team as a Night Auditor and play a vital role in ensuring smooth overnight operations and exceptional guest experiences.

This is a part-time overnight position working from 11:00 PM to 7:00 AM, ideal for a proactive and detail-oriented hospitality professional who thrives in a fast-paced environment, enjoys working independently, and is passionate about delivering exceptional guest service around the clock.

About the Role

As Night Auditor, you will be responsible for overseeing the hotel’s overnight operations, supporting guest needs, and completing the end-of-day financial and reporting processes. You will be the key point of contact during overnight hours, ensuring the safety, security, and comfort of all guests.

What You'll Be Doing

• Welcome late arrivals and assist guests with enquiries, requests, and overnight concerns
• Handle guest complaints professionally and efficiently
• Complete the night audit process and reconcile daily transactions across all revenue centres
• Prepare and distribute daily revenue, occupancy, and incident reports for management
• Conduct property security checks and manage after-hours access
• Maintain accurate records and provide clear handovers to the morning Front Office team
• Ensure compliance with hotel procedures, health & safety standards, and company policies

Qualifications

About You! You are reliable and service-focused hospitality professional who is confident working independently overnight and committed to delivering exceptional guest experiences.

• Previous Front Office or hotel experience preferred
• Strong attention to detail and excellent organisational skills
• Ability to work independently and remain calm under pressure
• Confident using hotel management systems and basic financial processes
• Exceptional communication and customer service skills
• Flexible availability to work overnight shifts, including weekends and public holidays
• Valid Australian Working Rights / Visa is essential

Additional Information

Why Join Manly Pacific? Work from one of Sydney’s most iconic beachfront luxury hotels, perfectly positioned opposite the world-famous Manly Beach!

• Access exclusive Accor Heartist benefits with exceptional discounts on luxury accommodation, dining, and experiences across Accor hotels and restaurants worldwide
• Immerse yourself in the elevated culture of the MGallery Collection, a globally recognised brand celebrated for its distinctive luxury and guest experiences
• Uniform dry-cleaning provided, allowing you to embrace the effortless Northern Beaches lifestyle beyond the workplace
• Join a passionate hospitality team delivering sophisticated events and memorable guest experiences in an inspiring coastal setting
• Grow your career within a world-class hospitality group that values development, individuality, and excellence in service

Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific.