Job Description
MUST BE AVAILABLE TO WORK WEEKENDS***
Title: Night Audit - Part time
Accurately balances all hotel income and expenses for the 24-hour hotel operating period.
Typical Work Conditions: Front desk and office
Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner
Qualifications:
• High school diploma or equivalent
• 4 years minimum experience in hotel audit
• Fluent in English, reading and writing necessary.
• Must have sound judgment and discretional skills and be able to work with little or no supervision.
• Must be flexible in hours and days worked.
• Must display very good organization and time management skills.
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Essential Tasks:
• Balance all room revenue, F&B revenues and room expenses
• Balance all room and tax charges
• Performs all GSA functions as required.
• May perform duties associated with Night Manager responsibilities.
• Posting charges to guest accounts
• Processing payments from guests
• Selling and upselling rooms to “walk-in” customers
• Maintaining daily logs
• Balancing shift work and cash drawers
• Listening to or anticipating and responding to guest complaints.
• Use established greetings when answering the phone or meeting guests in person.
• Promote, answer questions about, and enroll in Hilton’s Honors program.