Lark

Night Audit

Lark  •  Austin, TX (Onsite)  •  3 hours ago
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Job Description

  • Be polite, courteous, and helpful to all guests and coworkers, displaying a positive “can do” attitude while maintaining a high level of professionalism consistent with the company values.
  • Acknowledge our guests with a smile and friendly “hello.” Promptly attend to guest needs
  • Comply with all hotel policies and procedures, i.e., Employee Handbook, Conduct Policy, Safety Policy, etc.
  • Comply with guest privacy standards.
  • Report to your supervisor or the MOD, immediately, all injuries occurring while on duty, no matter how minor. (Fraud, Dishonesty and False Statements regarding an injury will result in disciplinary action up to and including termination)
  • Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager
  • Arrive to work on time (follow call-out policy), and in appropriate work attire, (uniform, footwear) neat in appearance.
  • Complete work in a timely manner and meet productivity standards/expectations.
  • Keep work area clean, neat, and well organized.
  • Demonstrate a team behavior and attitude of working together effectively to accomplish tasks (even if outside specific job duties)
  • Seek approval from management prior to working overtime (i.e., punching in early or staying beyond scheduled shift)
  • Perform additional duties as assigned.

Job Duties:

  • Perform calculations of all departments day’s work; (gather, analyze, and evaluate data)
  • Complete daily reports – balanced to zero
  • Maintain records of routine accounting transactions; assist in preparation of financial and operational reports including trial balances, adjustments and closing entries; may assist in analysis and interpretation of accounting records for use by management
  • Follow all audit procedures as specified by brand
  • Act as night manager in absence of manager on duty; (ability to work unsupervised)
  • Perform all duties as described on the Guest Service Associate job description (copy provided)
Lark

About Lark

With a family of five self managed brands, a collection of nearly 100 independent spirited hotels and 33 restaurants across 27 states and 2 countries, Lark is North America’s leading hospitality management company and brand choice for hotels under 150 keys.

Who we are.

At Lark we are about people and service. We exist to bring people together, to create life-affirming experiences and to deliver exceptional hospitality to all we encounter.

On the ground we meet people eye to eye, without pretense or preconceived notions. We offer service and attention when wanted but privacy when it’s not. We present ourselves as we are, with personality, warmth, energy and integrity. To our guests we offer to support their agenda and do not overlay our own. We always remember that the experience we provide comes with high expectations and could be part of a pivotal part of our guests lives.

We seek people that have a natural hospitality soul and we believe that skills, procedures and the details can be taught. Good people create great experiences. Within our organization, we care for our team members as they care for our guests. We aim to develop and offer as many opportunities for growth and mentorship as possible. We celebrate each other and thrive because of it.

In our relationships with owners and investors we pledge to be genuine, collaborative, honest, and transparent in all of our interactions. We will work with intention and efficiency and to earn trust. If we make mistakes, we learn from them and memorialize our corrections so we’re always getting better. Above all else, we value healthy collaboration and long-term connections.

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Portsmouth, New Hampshire
Year Founded
2012
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