StepStone Hospitality

Night Audit

StepStone Hospitality  •  Indianapolis, IN (Onsite)  •  1 hour ago
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Job Description

A hotel night auditor handles both front desk operations and financial reconciliation during the overnight shift (typically 10 PM to 7 AM). They audit the day’s transactions, balance revenue accounts, check in late arrivals, process check-outs, and act as the main point of contact for guest needs and property security. Key responsibilities of the role include:

  • Financial Auditing: Reconciling billing, verifying all guest charges and payments, and generating end-of-day financial and occupancy reports for hotel management.
  • Guest Services: Checking guests in and out, managing reservations, scheduling wake-up calls, and addressing any complaints or requests.
  • Overnight Operations: Acting as the primary contact for late-night inquiries and coordinating with security and maintenance teams to maintain a safe, quiet environment.

Requirements

Night Auditor Requirements

  • Must be at least 18 years of age.
  • Valid driver's license with a clean or acceptable driving record required.
  • Must be comfortable performing overnight valet duties as part of the role.
  • Ability to successfully pass a background check.
  • Strong customer service and communication skills.
  • Excellent attention to detail and accuracy.
  • Ability to work effectively in fast-paced, high-volume environments.
  • Must be dependable, organized, and able to manage all responsibilities associated with the Night Auditor position.
StepStone Hospitality

About StepStone Hospitality

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.

StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Providence, Rhode Island
Year Founded
2009
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