Job Description

Lansing Night Owls Wanted! Join Our Dual-Hotel Team as a Night Auditor

Looking for a role where no two nights are the same—and where YOU make the difference? Our dual-property hotel in Lansing is searching for a friendly, reliable, and service-driven Night Auditor / Guest Care Associate to help keep our property running smoothly while the city sleeps.

If you love helping people, staying organized, and being the calm, capable presence guests can count on—you might be exactly who we’re looking for.

Pay: $17.25–$17.50/hour

Why You’ll Love Working With Us

At Concord Hospitality, we’re all about people—our guests and our team.

• Associate First Culture – You’re respected, supported, and truly valued
• Real Growth Opportunities – We recently celebrated SIX internal promotions in just one month
• Two Hotels, One Team – Be part of a dynamic dual-property operation
• Make an Impact Nightly – You’ll be essential to both guest satisfaction and hotel success

What You’ll Be Doing

As the Night Auditor for our dual-property, you’re the overnight MVP—keeping both hotels on track and guests taken care of:

• Welcome guests with warmth and professionalism across both properties
• Deliver standout service that makes every stay memorable
• Complete nightly audit reports and balance daily transactions
• Handle check-ins, payments, and guest requests with confidence
• Resolve issues quickly and keep operations running smoothly
• Communicate important updates between teams and departments
• Maintain safety, security, and peace of mind overnight

Why This Role Stands Out

• Fast-paced & Engaging – You’ll support two hotels, doubling your experience
• Skill Building – Perfect role to grow in hospitality, operations, and leadership
• Local Connection – Be a key part of welcoming travelers to the Lansing area

Ready to Step Into the Spotlight?

Bring your positive attitude, attention to detail, and passion for helping others—and we’ll give you the platform to grow and succeed.

Apply today and become the overnight heartbeat of our Lansing hotel team!

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.