Location: My Place Hotel -Grand Rapids, MN
Shift Time: 11:00 PM - 7:00 AM
Pay: $16.00-$17.00
My Place Hotel is hiring a dependable Night Auditor to run the front desk overnight and complete the nightly audit paperwork that keeps hotel operations accurate and secure. This position is the overnight problem-solver and information hub-supporting late arrivals, handling guest requests, keeping records organized, and completing the audit checklist before the morning shift arrives.
You will manage reservations, check-ins, and check-outs during the night shift while maintaining accurate guest folios. This includes ensuring charges are posted correctly for room/taxes, My Store purchases, and any applicable pet fees in line with policy.
You'll also serve as a reliable resource for guests by answering questions about the hotel, amenities, and the surrounding area-restaurants, shopping, local points of interest, and other commonly requested destinations. When concerns or complaints arise, you'll respond professionally and document issues for follow-up when needed.
A key part of the role is completing the night audit paperwork and keeping communication logs accurate. You'll maintain the Night Audit Checklist and keep required documentation organized, including cash and call logs. You'll update the Front Desk Log consistently and review notes from prior shifts so nothing gets missed overnight.
During your shift, you will complete laundry and help keep workspaces guest-ready by completing light cleaning and organizational tasks. This can include tidying and stocking the front desk/lobby area, vacuuming or dusting as needed, and supporting laundry by washing, drying, folding, and storing linens.
Overnight team members play a big role in hotel safety. You'll follow security procedures, perform regular property checks (floors, stairwells, exterior doors), and document any unusual activity or hazards. You'll also check exterior lighting and report problems so they can be addressed quickly.
If you enjoy overnight work, stay organized under pressure, and like being the person who keeps everything running smoothly, this Night Auditor role is a great fit. Join My Place and help create a safe, welcoming stay-every night.
The visionary team behind My Place Hotels of America has been involved in nearly every aspect of the hotel business for almost 40 years. My Place co-founder and Chairman Ron Rivett co-founded Super 8 Motels Inc. in Aberdeen, South Dakota in 1974, along with long-time friend Dennis Brown. After selling the wildly successful Super 8 Motel system in 1993, Ron remained in the hotel business developing, building, and operating Super 8 Motels and other branded properties as a franchisee until 2011.
On the heels of economic recession, it became apparent to Ron that the original Super 8 philosophy of a ‘clean, comfortable room for a few bucks less than the guy next door’ was more relevant than ever. This time, however, it would be different. In order to meet the needs of today’s individuals, families, workers, and business travelers, this new hotel would be well suited to both short and long term stays. It would need to be clean and comfortable with modern amenities, and all at an affordable price, and so the My Place Hotels of America concept was born.
In February, 2012 the first My Place hotel opened for business in Dickinson, ND and began what would become a two-year proof of concept period, wherein the founders of My Place hotels would develop build, supply, open and operate 5 My Place hotels. Locations include the energy development driven North Dakota markets of Dickinson, Minot, and Bismarck, the heavily traveled intersection of interstates 80 and 25 at Cheyenne, WY and the dual seasoned, demographically diverse vacation market of Bozeman, MT. Fast forward to January 2014 with a rapidly growing pipeline of properties on the horizon, and the objective of transforming a concept into a reality and proving that the My Place concept works in various markets behind them, My Place Hotels of America was set to embark on the next phase as we began to welcome franchisee’s to join us on our journey!
