Job Description

Night Auditor
Location: My Place Hotels - Wixom, MI

About the Position

My Place Hotel - Wixom is seeking a dependable Night Auditor to manage overnight front desk operations while ensuring a safe, and welcoming environment for guests. This role combines guest service, overnight financial reconciliation, and property monitoring. The Night Auditor serves as the primary hotel contact during overnight hours and plays a key role in maintaining smooth hotel operations. This position is ideal for someone who is organized, detail-oriented, and comfortable working independently while providing excellent guest service.

Key Responsibilities

• Serve as the overnight front desk representative, assisting guests with late check-ins, early departures, reservations, and inquiries
• Accurately process guest folios, including room charges, taxes, My Store purchases, and pet fees in accordance with hotel policy
• Complete nightly audit procedures, including the Night Audit Checklist, cash handling records, call logs, and other required documentation
• Maintain and update the Front Desk Log, reviewing notes from previous shifts and recording overnight activity
• Provide guests with information about hotel amenities, room types, accessibility features, and local restaurants, shopping, and attractions
• Operate the telephone system, manage wake-up calls, document reservation confirmations and cancellations
• Perform laundry and light cleaning, including washing, drying, folding, and keeping front desk and lobby areas clean and stocked
• Conduct routine safety and security walkthroughs of the property, including floors, stairwells, exterior doors, and lighting, reporting any concerns
• Deliver items to guests
• Assist with additional operational tasks as required to support overnight hotel needs

Qualifications

Positive, guest-focused attitude with a professional demeanor

Strong attention to detail, especially when handling cash and financial records

Ability to work independently and manage multiple responsibilities overnight

Basic computer proficiency, including Microsoft Office and hotel systems

Clear verbal and written communication skills

Reliable attendance and consistent performance

Previous hotel front desk or night audit experience is helpful but not required; training is provided.

Physical Requirements

• Ability to stand for extended periods
• Regular movement throughout the hotel, including stairs
• Ability to reach up and lift items when needed

Benefits

• Competitive hourly pay – $16.00 - $16.50
• Monthly bonus potential
• Shift Times are 12am - 8am
• Flexible overnight scheduling
• Bi-weekly Direct deposit
• Cross-training opportunities
• Growth and advancement potential within the hospitality industry

Ready to Apply?

If you enjoy overnight work, value accuracy and guest service, and want a role where you can make a meaningful impact, the Night Auditor position at My Place Hotel may be the right fit for you. Join a supportive team and help create a safe, comfortable experience for every guest.

Apply today and Make My Place Your Place!