Intro

Millions of people are fleeing war, hunger, persecution or natural disasters. Most of them are in Third World countries. But also in Belgium people arrive in search of a new home and a safe haven. At the request of the government, Red Cross-Flanders receives applicants for international protection while they wait for the outcome of their procedure.

Are you motivated to help with this mission? Come join our team and have an imediate impact.

• You are jointly responsible for the practical organization of the reception center;
• You ensure adequate application of the internal regulations;
• You are jointly responsible for the psychosocial counseling of applicants for international protection;
• You take care of administrative (mail, etc.) and logistical tasks (stock management, etc.);
• You ensure a good information flow;
• You have a signaling function to the center manager.

Your Profile

• You have at least a secondary education degree in a people-oriented field and have gained experience in conversation techniques (and can discuss sensitive issues)
• You speak and understand English fluently (= the working language in the center). Other languages are an asset; the more, the better.
• You have experience in working with people from different cultural backgrounds
• Ideally, you have several years of experience in psychosocial counseling of people in vulnerable situations (e.g., as an educator, social worker, counselor, etc.)
• You have a hands-on-mentality.
• You are willing to work in a shift system with weekend shifts and are flexible.
• You work fluently and efficiently with different applications within MS Office (including Word, Outlook, Excel, Powerpoint). At the same time you have experience with electronic follow-up of resident files. Knowledge and/or experience with SharePoint is a plus.
• You are an organizational talent and administratively accurate.
• You are empathetic and diplomatic, but can also set clear boundaries.

Our offer

• Full-time position (38h/week);
• Waking nights from 9:45 pm to 8 am, working on a cycle of 7 consecutive nights alternating with 7 consecutive days off;
• Indefinite contract;
• Contract with a specific clause for emergency shelter: the duration of the employment depends on the governmental assignment given to Belgian Red Cross-Flanders to organize the emergency reception of refugees;
• Salary according to scale 224 in PC 319.00: we take half of your total years of work experience in account for your seniority. You can find the scales via this link: https://werkenbij.rodekruis.be/barema Click on 'Baremas reception centers'.
• For working at night, you will receive an average shift bonus of 24.93%;
• Meal vouchers of 8 Euro per day;
• Group insurance and possibility of joining hospitalization insurance (with personal contribution);
• Commuting by train is fully reimbursed - in a bus subscription we intervene 75%, a net bicycle allowance of 0,37€/km; reimbursement of other means of transport (car, motorcycle) is in accordance with sectoral and legal rules.

Place of work

• Sint-Lambrechts-Woluwe