Job Description

We are seeking a highly analytical and detail-oriented Operations Risk Manager to lead the design, implementation, and continuous improvement of operational risk across the organization. This role collaborates with Finance, Operations, HR and IT, ensuring strong internal controls, standardized processes, and data-driven risk mitigation strategies across all locations and formats.

The ideal candidate is both strategically minded and hands-on, with deep experience in retail operational processes, internal controls, and cross-functional collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, implement, and audit internal control systems to identify risk areas and implement mitigation strategies
• Creates processes across all locations and formats to manage fraud detection systems and internal theft prevention tools
• Develop systems to monitor operational risk trends
• Collaborate with Finance to ensure appropriate financial controls are embedded in operational processes
• Partners with HR, IT, Finance and Operations to align systems, controls, and accountability
• Prepare and present risk reports and recommendations to leadership
• Oversee installation, monitoring, and maintenance of security systems, cameras, and alarm systems at all retail locations.
• Responsible for company Receiving operational practices and policies
• Support HR in conducting workplace investigations, including allegations of harassment, discrimination, and policy violations.
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• High Integrity & Ethical Judgment
• Detail-Oriented
• Data-Driven Decision Maker
• Operationally Focused
• Collaborative Skills
• Proactive Problem Solver
• Technologically Skills
• Ability to work independently
• Strong communication skills

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• Proven experience building, improving, or auditing retail operational processes
• Strong analytical background with the ability to create advanced spreadsheets
• Experience working with Finance, Operations, HR, and IT
• Demonstrated experience designing and auditing internal controls
• Knowledge of fraud detection methodologies and internal theft prevention strategies
• Experience leading operational risk assessments
• Technology-forward mindset with experience leveraging systems, reporting tools, and analytics to reduce risk
• Experience in multi-location retail or multi-format environments
• Experience implementing risk management or compliance software platforms

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or Associates of organization.

MATHEMATICAL SKILLS

• Ability to apply mathematical skills to practical daily store operations and issues.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Valid Driver’s License

RECOMMENDED EQUIPMENT

• General office equipment

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Sit
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Talk or hear

Frequently (Between 1/3 to 2/3 of the time)

• Stand
• Walk
• Lift and/or move up to 50 pounds

Occasionally (Less than1/3 of the time)

• Climb
• Balance
• Stoop, kneel, crouch, or crawl
• Taste or smell
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Color
• Depth Perception
• Ability to adjust to focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally (Less than1/3 of the time)

• Exposed to outside weather conditions
• Extreme heat

Noise level

• Moderate

PAY RANGE (depends on industry experience)

$60,000 up to $90,000 (IL Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location