Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE HEALTH SERVICES MANAGER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary:
The New York City Department of Health and Mental Hygiene (DOHMH) is expanding home visiting in NYC and streamlining how providers, organizations, and community residents can access quality home-visiting services. The goal is to improve maternal and child health and well-being by matching families’ assessed risks to evidence-based (EB) or evidence-generating (EG) home visiting (HV) models that are most appropriate for them. DOHMH’s New Family Home Visits (NFHV) program will serve families from pregnancy through the postpartum period. The NFHV builds on the success of the Newborn Home Visiting Program established in 2004 and supports a call to action by the Mayor’s office Taskforce on Racial Inclusion & Equity (TRIE); these are neighborhoods and communities burdened by adverse maternal and child health outcomes.

Job Duties and Responsibilities:
Under the direction of the NHVP Deputy Director, with latitude for independent judgment and decision making, the NFHV Borough Manager will:
- Manage the daily operations/activities of the assigned NHVP sites within the NFHV Initiative, supervise team supervisors, and collaborate with administrative, nursing, lactation and social worker staff to ensure performance milestones are met.
- Collaborate with all NHVP sites to develop and oversee the implementation of Newborn Home Visiting Program using equity-based protocols and guidelines.
- Develop and modify program goals, policies and procedures, plan strategically for program changes as needed, develop & implement protocols to assure quality and confidentiality of client information.
- Conduct Quality Assurance (QA) client visits and case reviews with staff to ensure compliance to program protocols.
- Collaborate with Program’s Training and Research and Evaluation teams to design, develop and facilitate trainings for assigned staff.
- Support the maintenance of relationships with key stakeholders and community-based partners.
- Assist with expansion efforts which include recruitment of personnel for NFHV.
- Represent the Program during activities with internal and external stakeholders.
- Review, provide and utilize data to assess staff and programmatic performance.
- Assist with the management and creation of spending plan for personnel and OTPS budgets.

Why you should work for us:

- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

HEALTH SERVICES MANAGER NON MA - 1006C

Qualifications

1. A baccalaureate degree from an accredited college and five years of full-time professional satisfactory experience acquired within the last fifteen years, in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity, consisting of managerial experience clearly demonstrating the ability to perform difficult and responsible managerial work, requiring independent decision-making concerning program management, planning, allocation of resources, and the scheduling and assignment of work.

2. Education and/or experience equivalent to "1" above. Education may be substituted for experience on the basis that each 30 graduate semester credits from an accredited college in hospital administration, public health, public administration, business administration, management or administration can be substituted for one year of non-managerial experience up to a maximum of 60 semester credits for two years. However, all candidates must have a minimum of a baccalaureate degree and 18 months of managerial experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.