Primary Function

The New Installations Coordinator is responsible for managing and continuously improving support and coordination services for all New Installation projects from award through to close out. This will involve customer interaction, process management, and the detailed planning and organization of projects, including ordering construction related material, receiving parts, and conducting construction and modernization site visitations.

Responsibilities

Administration

• Assist New Installation team in all aspects of their jobs, including processing project documentation, dealing with suppliers, field requests, and customer requests
• Prepare required documentation for New Installations turn-over
• Prepare and send project documents, correspondence and manuals as required
• Attend construction meetings, prepare and distribute minutes
• Ensure project billings and vendor invoices are accurate
• Assist with collections
• Maintain technical and ISO databases
• Filing and other administrative duties

Process Management

• Support bid and quotation process
• Review customer contracts to ensure they coincide with Schindler installation policies
• Monitor and update SAP and Project Planner to ensure all major project milestone dates are met
• Assist with coordinating and receiving material in warehouse, as well as coordinating shipping and deliveries to sites
• Assist with project cost control through the preparation, issuance and processing of contract change orders and the review of supplier invoices and construction crew time tickets to ensure accuracy and coding to proper accounts
• Assist with maintaining project milestones by assisting Sales with the approvals process
• Plan, monitor and control TSSA submission process to meet project schedule
• Plan and coordinate TSSA Inspections of all Projects
• Maintain and follow up on forecasting for financial purposes

Customer Orientation

• Communicate with customers both internal and external including general contractors, architects and other trades
• Apply knowledge of Elevator and Building code requirements to respond to customer or architect inquiries
• Assist with turn-over to customers

Health and Safety

• Participate in Safety Committee meetings including researching of tabled issues, coordination of training activities, meeting minute distribution, and safety board maintenance
• Annual review of field tooling and safety equipment requirements.
• Assist with audit preparation

New Installation

• Organize provincial Safety Authority Inspections and monitor their progress
• Monitor the New Installation weekly labor plan and complete budget and forecast updates
• Assist with New Installation activities as required

Knowledge

• Post Secondary Education and/or related experience

Critical Skills

• Technical proficiency and/or construction experience
• Proficient in MS Office
• Communication: Excellent verbal and written communication skills
• Organization: Possess excellent organization skills with the ability to balance high volume of activities and changing priorities
• Problem Solving: Information seeking and achievement orientation, ability to solve problems both independently and collaboratively
• Teamwork: Ability to interact with all levels and foster a teamwork relationship