1-800 CONTACTS

New Growth Channel Manager

1-800 CONTACTS  •  Draper, UT (Remote)  •  28 days ago
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Job Description

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

We’re entering a new phase of growth—one that goes beyond digital optimization and into discovering new, scalable growth engines, including offline and emerging channels. In this role, you’ll act as the owner of new growth opportunities: identifying them, testing them, proving impact, and turning what works into repeatable playbooks.

If you love building from zero to one, thrive in ambiguity, and want real ownership over how growth happens, not just reporting on it, this role gives you the space to do exactly that.

What you’ll do

New Channel Launch & Ownership

  • Lead the end-to-end execution of new, performance-oriented offline and emerging growth activations (e.g., direct mail, in-flight/airport media, insert programs, non-traditional partnerships), from opportunity definition and vendor selection through testing, measurement, and scale decisions.
  • Partner with Brand and Analytics to align creative and evaluate results, with accountability for incremental growth impact.
  • Design and document roadmap for launching, evaluating, and scaling new growth opportunities.
  • Lead test-and-learn initiatives, turning experiments into clear case studies and recommendations for broader rollout.

Affiliate & Partner Growth

  • Own and evolve the affiliate channel, with a focus on incremental growth, not just capturing existing demand.
  • Manage and challenge our affiliate agency, setting expectations, evaluating performance, and improving efficiency and impact.
  • Develop frameworks to assess when affiliate acts as a growth lever vs. a promotional tool and recommend the right strategy accordingly.

Growth Strategy & Optimization

  • Partner with pricing, analytics, and marketing to support and evaluate specific growth initiatives and promotional opportunities, ensuring discounting and incentives drive incremental business value.
  • Contribute insights and recommendations to broader promotional strategy based on learnings from tests and new channel initiatives.
  • Continuously test hypotheses, identify trends, and refine our approach to finding the next growth opportunity.

What you'll need

  • Strong business and growth acumen, with experience launching or owning growth initiatives, channels, or partnerships.
  • Comfort operating in ambiguity—excited by open-ended problems and building structure where none exists.
  • Analytical mindset with the ability to evaluate performance, forecast outcomes, and translate insights into action.
  • Experience testing new ideas and documenting results in a way that others can learn from and replicate.
  • Clear communicator who can align stakeholders around priorities and next steps.

What Will Make Us Love You

  • A builder’s mentality, you like starting things, proving them out, and scaling what works.
  • Bias toward experimentation, learning, and iteration.
  • Ability to operate like an owner, taking accountability for outcomes—not just outputs.
  • Curiosity about offline, non-obvious, and underexplored growth channels.

Perks

  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-Hybrid

1-800 CONTACTS

About 1-800 CONTACTS

We put our people first. Before our customers. Before the business. Unconventional? You bet it is. Our cofounders understood if we take care of our people, the rest takes care of itself. Here, that means frontline empowerment, parental bonding time, free mental health resources, development opportunities, and more.

We’re a company that aims big, fails fast, and cheers on one another. 100% guarantee? We live by our Gajillion Percent Promise. We’ve fulfilled more than 87 million orders, and last Deidra and her team checked, we have 86 million contacts in stock – ready to ship to our contact lens wearing friends.

As workstyle needs have changed, we’ve listened and adapted. We’re recognized as a great place to work by companies like Forbes and Fortune 100 and attribute this to our people, culture, and the work we are doing.

With our newly formed parent company, SeekWell, we can expand our ability to make vision care simple, affordable, and accessible beyond contact lenses: Luna for B2B vision care solutions and The Framery at 1-800 Contacts for the best online glasses-buying experience.

Looking to join a team that’s passionate about pursuing a better way in vision care? Join us: https://www.1800contacts.com/careers

Industry
Beauty & Wellness
Company Size
501-1,000 employees
Headquarters
Draper, Utah
Year Founded
1995
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