Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.
New Business Sales Advisor Jobs in Andover at Stannah – Join Our Team!
We have an exciting opportunity for a New Business Sales Advisor to join Stannah, based at Andover.
This job will involve being the first point of contact for customers enquiring about Stannah stairlifts or homelifts, supporting them with empathy, professionalism and clear information.
As the New Business Sales Advisor, you will work Monday to Friday 8:30–18:00 and Saturday 9:00–17:00, training in the office, with hybrid working opportunities after a successful training period. This job is a permanent contract.
This is a great opportunity for someone who loves helping customers, enjoys problem-solving, and thrives in a supportive, customer-focused environment.
To be successful as the New Business Sales Advisor, it is essential that you have strong communication skills and a caring, helpful approach to customer conversations. Experience in customer service, sales support or handling sensitive enquiries would be desirable.
New Business Sales Advisor Responsibilities:
Handling inbound customer enquiries via phone, email and web forms
Conducting detailed fact-finding to understand customer needs
Advising whether Stannah can help and booking appointments for Sales Consultants
Capturing accurate information within internal systems
Liaising with Sales Consultants and managing their appointment diaries efficiently
Sending brochures and following up on customer enquiries to convert to appointments
Maintaining ongoing contact with enquiring customers to maximise conversions
Please see the full job description here: New Business Advisor Job Description
New Business Sales Advisor Requirements:
Confident written and verbal communication skills
Empathetic, caring approach to customer conversations and sales
Strong listening skills and a desire to help customers find the right solution
Ability to influence and guide customers toward the best option
Enjoy working collaboratively in a team environment
Willingness to learn, train and understand technical product details
If you have previous experience working as a New Business Sales Advisor or similar customer service or sales support role, and are looking for a New Business Sales Advisor job in Andover, please click the "apply now" button or contact us for further information.
Benefits Include:
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Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.
We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.
We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
Our experience within the lift industry is virtually unsurpassed. In the 1860s, Joseph Stannah began making lifts to move ships' cargo, and today, over 150 years on, our business covers all types of products and services to enable the movement of people and goods.
Fifth-generation members of the Stannah family manage the company and still uphold the traditional family values of quality and service that Joseph started all those years ago.
We are a global market leader of stairlifts and homelifts, since 1975.
We're also the UK’s leading independent supplier of lift products supplying goods as diverse as goods & service lifts, passenger & platform lifts, escalators & moving walkways, homelifts and, of course, stairlifts.
Our engineers maintain, service, repair, refurbish, modernise, remove and replace all types of lift products, stairlifts, escalators & moving walkways from all manufacturers.
We work in all market sectors, from keeping people in their homes around the world, and in the U.K. providing dumbwaiters in restaurants, platform lifts to enable access for all in every public building, to major escalator and lift installations for railway stations.
Be part of our success story.
