Job Description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Operations Manager is responsible for the overall operational, clinical, and financial performance of the assigned department and all associated sites. The Operations Manager works in collaboration with the Service Line Director, Vice President, and leadership on key administrative issues, initiatives, and to establish yearly performance goals for the department that align with Lahey Hospital & Medical Center's vision and mission. The Operations Manager has responsibility for departmental planning and development related to the capital and operating budget including: product-line development, budget calculations, report analysis and expense monitoring.

Essential Duties & Responsibilities including but not limited to:

Operations/Work Flow

• Responsible for department productivity and operational performance measures.
• Provides direction and guidance for all aspects of daily administration and management of department by creating and implementing substantive department systems, practices, policies and procedures (i.e. new information system department).

• Provides support to staff to enable them to provide safe, cost-effective health care that exceeds the expectations of Lahey’s patients.
• Facilitates compliance with all regulatory requirements — DPH, OSHA, JCAHO, HIPPA, etc. — in all clinical, business and financial practices within service-line
• Provides administrative guidance to lead techs and managers and others consisting of examining of operations flows, employing analytical judgment, managing projects, organizing resources, consulting and solving problems. Independently investigates and implements recommendations to the Service Line Director.
• Maintains open communications with physicians, staff and management.
• Develops work schedules to ensure proper staff coverage.
  • Supervises and directs technologists and support staff engaged in creating images used in the diagnosis and treatment of diseases.

Minimum Qualifications:

Education: Bachelor’s degree preferred or minimum of 8 years experience in healthcare management.

Licensure, Certification, Registration: None

Skills, Knowledge & Abilities: Excellent interpersonal and communication skills.

Experience: A minimum of 10 years of relevant experience in the health care deliver industry including operations, strategic planning, financial analysis and project management. Financial management and budgeting experience also required.

Pay Range:

$90,002.00 USD - $125,008.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled