Job Description

About Humboldt Park Health

As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly. And we work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.

From its start in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed, acute care facility. We provide healthcare treatment that’s patient-centered and focused on quality of care, ranging from everyday care to treatment for your most critical needs.

Join a Team That Cares for You, Too

Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or PRN role, you’ll be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.

Full-Time Employees

Benefits may include:

• Comprehensive health coverage including medical, dental, and vision
• Employer-paid Life and AD&D Insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match
• Paid Time Off (PTO) that increases with years of service
• Education reimbursement, subject to eligibility
• Employee wellness programs
• Additional voluntary benefits

Essential Duties and Responsibilities:

1. Accesses, proposes, and delivers LAN/WAN/VLAN networking solutions.
2. Researches and recommends network and communication technologies.
3. Develops, administers, and promotes proactive system standards, procedures, and protocols, including configurations and system security.
4. Maintains file server asset and license information.
5. Installs, configures, supports and maintains the Local Area Networks, Wide Area Networks, internet systems, VLAN, PCs, printers, servers, wireless infrastructure, firewalls, and other computer peripheral hardware utilized by Norwegian American Hospital.
6. Monitors network and resolves issues to ensure all systems are available for users and patients.
7. Assists in system performance tuning and capacity management.
8. Performs routine backups and archival of systems according to current policy and procedures, and assists with data and system disaster recovery procedures as necessary.
9. Develops and maintains downtime procedures and disaster recovery plans.
10. Utilizes task tracking and quality change control management processes and tools.
11. Participates in the planning and evaluation of current and future system needs in support of ongoing business requirements.
12. Administers user account and system security adds, deletions, and change requests to ensure data integrity, patient confidentiality, and overall system security, including dial in solutions, VPN, and other Secure portal accesses.
13. Provides technical training to others in the Information Technology Department as needed.
14. Provides one-on-one or class room training related to Information Technologies.
15. Directs and oversees the technical tasks of others, including multi-disciplinary teams.

Requirements:

High school diploma or equivalent.

Bachelor’s degree in Computer Science or similar coursework preferred.

A+, MCP, MCSE Certification or equivalent preferred.

5 or more years of experience.