Job Description

Posting number: 192467

Department: State Accident Fund

Division: Information Technology Team

Job classification: Network Technician II

Posting type: Open & Promotional

Categories: IT and Computers

Summary

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The mission of the South Carolina State Accident Fund is to provide cost-effective, guaranteed workers’ compensation insurance for state agencies and other governmental entities along with exceptional service to our state workers.

Are you looking for new opportunities to further your career? Ever thought about a career in state government but weren't sure where to start? If so, look no further than the South Carolina State Accident Fund. We are seeking hard working and dependable candidates just like you to apply!

The South Carolina State Accident Fund is the leading provider of workers' compensation insurance in South Carolina. Since 1943, the State Accident Fund has provided a continuous guaranteed source of cost effective workers' compensation coverage. Today we serve nearly 600 employers and 200,000 state and local government employees throughout the state. Within the State Accident Fund, the Uninsured Employers Fund (UEF) administers benefits as determined by the SC Workers' Compensation Commission for employers who fail to secure proper workers' compensation coverage for their businesses.

The Network Technician II acting as member of the Information Technology (IT) team for the agency with guidance from IT Director, will:

• Assist with analyzing business needs and assessing technical feasibility and solutions. Participate in project planning/estimation and make suggestions to improve the development of solutions and/or techniques.
• Prepares user documentation and manuals.
• Provide day-to-day management of server hardware, software, and security solutions. Perform any hardware and software upgrades to servers and install new and enhanced products. Maintains and monitors server environment (including but not limited to Active Directory, Exchange and email security, anti-virus, patching and upgrades, SQL/databases, Group Policy, DNS, VMs, storage, VPN, Firewall rules, Office 365, etc.).
• Assist with projects, issues, efficiency of procedures and updating/patching/hardening of the server and desktop base images. Conduct research on server hardware, software, and protocols in support of development efforts, and provides recommendations to the IT management team.
• Configures systems to adhere to IT policies and standards.
• Assist with backup and disaster recovery system.

Examples of duties

• An associate’s degree in related field of experience in computer system development and modifications.
• Relevant experience may be substituted for an associate’s degree.
• Simple to moderate problem solving and troubleshooting skills. Experience with simple to moderate hardware/software including Windows server and Windows desktop OS, Microsoft 365, AD, DNS, DHCP, GPO.
• Experience with developing processes and procedures and assist in overseeing the physical and logical security and integrity of the server environment.
• Effective verbal and written communication skills.
• Must be able to lift 15-100 pounds.

Qualifications

Knowledge of end-user computing systems and software, computer networking knowledge. Knowledge of hardware/software troubleshooting. The ability to stay organized and attentive to details. Knowledge of helpdesk functions and IT customer service. Must be able to establish and maintain effective working relations with co-workers. Must be able to work with vendors to resolve issues.

Supplemental information

The State Accident Fund is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to, lactation), national origin, age (40 or older), disability or genetic information.

DISCOVER YOUR WORKLIFE BALANCE!

The State Accident Fund offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, the employee’s spouse, and children,
• 15 days* of annual (vacation)leave per year,
• 15 days of sick leave per year,
• 13 paid holidays,
• Employee Assistance Program: Up to 5 counseling sessions annually for employees and eligible household members, Up to 5 Life Management Services (i.e., legal, financial, child/elder/pet care), and Unlimited assessment and referral services,
• Paid Parental Leave,
• State Retirement Plan and Deferred Compensation Programs,
• Hybrid telecommuting schedules**, and
• Public Service Loan Forgiveness.

*Employees in FTE status earn additional annual leave the longer they remain employed with the state.

**Eligibility to work remotely requires successfully completing a period of employment with the agency.

A copy of your transcript may be uploaded as an attachment to the application. Upon hiring, candidates must submit official college transcript(s) or diploma(s) for degree(s) obtained. Failure to produce an official, certified transcript may result in not being hired or termination