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Department: Information Systems
Shift/schedule: Full Time (Salaried)
GENERAL SUMMARY
Works under the supervision of the Systems Support Supervisor. The Network Support Specialist's primary job functions are to design, support, install and ensure the continued operation of network hardware and network/client security software. Implements and supports network-centric hardware/software. Implements and supports Information Systems security structure. Performs other duties as assigned.
QUALIFICATIONS
Education:
• High School Diploma or successful completion of an equivalent High School Exam required.
• Two years of college/training in a relevant field or equivalent experience required.
Licensure:
• None
Experience:
• Two years related work experience preferred.
JOB SPECIFIC COMPETENCIES
INSTRUCTIONS Rate if the employee demonstrates competence, does not demonstrate competence, or if the competence is not applicable during this performance/competence review period.
• Method of Assessment: (DO) Direct Observation, (V) Verbalized Knowledge, (ET) Education/Training, (T) Tested
• Population Served: (I) Infant, (P) Pediatric, (Adol) Adolescent, (A) Adult, (G) Geriatric, (AA) All-age specific, (NA) Non-age specific
1. Network Management: Installs core and edge switches. Configures switches. Maintains appropriate software versions on all switches. Troubleshoots network issues as they arise. Manages public internet connectivity for patients and visitors. Maintains all external internet IP schemes
Method of Assessment: DO
Population Served: NA
2. Wireless Management: Installs access points, antennas, and wireless controllers. Configures access points and wireless controllers to work with computer and voice devices. Performs necessary software upgrades on wireless controllers. Troubleshoots wireless issues as they arise
Method of Assessment: DO
Population Served: NA
3. Printer/Copier Management: Test and install printer drivers. Maintains all network scanning from copiers. Manages all network copier installs with vendor
Method of Assessment: DO
Population Served: NA
4. Non-Clinical Cultural Diversity: Demonstrates sensitivity to cultural diversity for the services provided to visitors, staff, patients and their families
Method of Assessment: DO, ET or V
Population Served: AA
Why SOMC? You Care for Our Patients, We Care for You
At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.
Compensation & Benefits
*Available only to Full-Time and/or Part-Time Employees
Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.
Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status
Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

Southern Ohio Medical Center (SOMC) is a 248-bed hospital in Portsmouth, Ohio, providing emergency and surgical care, as well as a wide range of other health-care services (see Programs and Services for details).
SOMC employs over 3,000 full- and part-time people, has a medical staff of more than 266 physicians and specialists, and is supported by more than 464 regular volunteers.
Annual Statistics
13,000 patients admitted
12,000 surgeries
79,000 emergency cases
196,000 outpatient tests
Our Mission
We will make a difference.
Our Strategic Values
Safety: We will build and sustain an exceptionally safe organization.
Quality: We will deliver and sustain exceptional quality of care.
Service: We will deliver and sustain exceptional customer service.
Relationships: We will build and sustain exceptional relationships.
Performance: We will achieve and sustain exceptional financial performance.
Our Vision
We will become the leading medical center in our region.
Our Cardinal Value
We honor the dignity and worth of each person.