Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Applications are accepted until further notice.
As leaders in cloud-managed IT, we simplify the digital workplace, connecting diverse talents with their mission. Our vibrant, inclusive community thrives on innovation and shared purpose, empowering everyone to thrive. Driven by our core values—'Think really big,' 'play to win,' and 'drive durable growth'—we inspire every individual to challenge limits and collectively build an inclusive future.
Join our Support team in Mexico City as a Network Support Engineer and become a vital player. You'll troubleshoot cases across our entire product line—from wireless access points and security appliances to switches and Systems Manager—gaining hands-on experience just like our full-time engineers. This full-time role offers rapid learning, building your networking expertise, problem-solving skills, and customer support mastery. We're seeking hard-working, passionate, and proactive individuals eager to chip in and grow with us.
As a Network Support Engineer, you'll make a tangible difference from day one. You'll master networking fundamentals by working directly with Meraki devices in hands-on labs and courses, contributing to product excellence via lab testing and our Knowledge Base. You'll empower users by resolving technical issues for partners and customers, collaborating with our team on sophisticated challenges involving Meraki products, and sharpening your diagnostic skills with tools like Wireshark. This role offers an outstanding opportunity to grow your technical expertise and problem-solving abilities while contributing to a team that values innovation and customer success.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all.
