Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role
Step into the engine room of enterprise technology, where every decision you make can shape how a customer’s systems perform today - and scale for tomorrow. You’ll dive deep into complex infrastructure environments, solving challenging technical problems, designing seamless integrations and ensuring systems run reliably at every level. Your expertise across networks, endpoints and mainframes, paired with a knack for logical problem-solving and clear documentation, will guide projects from concept to execution. Your solutions will make a real impact that customers notice and remember.

In this role, you’ll balance hands-on delivery with long-term strategic planning. From analyzing issues and testing solutions to automating processes and integrating across platforms, your work will touch every layer of IT infrastructure. You’ll collaborate with Architects, Technicians and Project Managers, gaining broad exposure and continuous opportunities to grow your skills and influence.

What you will do
Analyze and Solve
•Diagnose complex issues across servers, networks, cloud environments and systems to identify root causes
•Recommend solutions that balance technical feasibility, timelines and customer priorities
•Test, refine and automate processes to improve reliability, efficiency and repeatability
•Assess risks proactively and implement strategies to prevent disruptions

Design and Integrate
•Plan end-to-end infrastructure solutions across platforms and technologies
•Integrate systems in hybrid cloud and on-prem environments to ensure seamless operation
•Automate workflows and processes to streamline delivery and reduce errors
•Document architectures and procedures for hand-offs, knowledge sharing and operational continuity

Collaborate and Deliver
•Coordinate cross-functional teams including Architects, Project Managers and Technicians
•Drive project delivery from initiation to completion with attention to quality and timelines
•Communicate technical solutions clearly to customers and stakeholders
•Build customer confidence by delivering tangible, high-impact results

Grow and Advance
•Expand technical expertise across cloud platforms, enterprise IT systems and emerging technologies
•Earn certifications and qualifications while applying them on real projects
•Pursue career paths toward Architect or Distinguished Engineer roles

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• 12-15 years of Network Engineering Experience with expertise in Routing, Switching and Wireless technologies

• Strong knowledge and experience in Enterprise Wireless Design , Implementation and Troubleshooting on Cisco and Meraki platforms

• Experience with Cisco catalyst 9K series switches, Wireless LAN controllers and Wireless Access Points

• Design and deployment of large enterprise branch office using Routing, Switching & Wireless LAN technologies

• LAN, Internet connectivity & related technologies (MPLS, IPSEC VPN, LAN

• Optimizers, Rate Limiters, QoS, etc.)

• Knowledge in Versa SDWAN and public Cloud platforms.

• Experience with Cisco Nexus 9K series switches

• Infrastructure Services (DNS, DHCP, Active Directory, etc.)

• Experience in Load Balancer platforms like Citrix Netscalar and F5

• Network Monitoring & Management Platforms such as NNMi and Science Logic

• Experience in design, deployment and troubleshooting of Cisco ISE (Identity Services Engine)

• Experience in orechestration platforms such as Cisco DNA Center, Cisco Prime and Cisco Collector

• Exposure to various facets of branch office build-out including planning, designing and implementation of facilities and structured cabling solutions.

• Experience in evaluating, adapting and implementing multi-vendor global LAN networks for integrated (voice, video, data) traffic using various connectivity means, including MPLS, IPSEC VPN and others.

• Understanding various perimeter security solutions technologies in the data center and branch office environments including firewalls, remote access VPNs, IPS/IDS systems and

• Strong ability to document processes, procedures and network designs clearly and accurately for distribution to internal teams and customers.

• Excellent Written and Oral Communication and Presentation skills.

• General technical skills designing, documenting, and implementing Infrastructure projects.

• Sound knowledge of ITIL service management best practices

• Knowledge in Scripting languages like Python, PowerShell.

• Network automation skills with Ansible and Python.

Preferred Technical and Professional Experience

• This role is for a senior network architect to join the team that designs the office wired and wireless infrastructure for the customer branch offices.

• Evaluate the requirements of each project by working the customer project manager and Kyndryl cross functional teams to select and implement the most appropriate solution according to the network standards.

• The role requires sound analytical, problem solving and organizational skills to manage multiple complex projects simultaneously.

• Planning and designing data communication networks especially enterprise wireless and wired LAN

• Preparing and Presenting network architecture designs to management staff

• Overseeing the network implementation process, including setting project schedules and budgets

• Managing information and network security best practices

• Implementing upgrades to hardware and software as needed

• Performing maintenance and repairs to network equipment

• Keeping documentation of networks, including drawings, descriptions and configurations

• Researching network technologies and staying up to date on advancements in the field

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.