This person will provide senior level support for network systems delivery issues and participates in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation maintenance upgrades and tuning of Network systems. Maintains enterprise systems standards and procedures. Independently prepares and maintains technical documentation to assist with ongoing operation maintenance and development of systems. Known as a SME for certain technology tools products and or processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance and training for and mentors junior staff. Demonstrates working knowledge and utilization of Process Improvement change management. Bachelors degree in IS or a similar field OR comparable work experience required.
Senior level Network Operations role with after hours on-call rotation. Candidate should be local with work from home options available. CCNP and minimum 6 years of experience preferred. Proficient with Cisco Nexus product line and Data Center networking support is preferred. In addition to professional level competence in Cisco Networking the candidate will have a minimum proficient level of knowledge supporting Citrix NetScaler ADC and have aptitude to attain expert level knowledge to fully support the load-balancing appliance.
Applicable Experience:
6-9 yearsCCNP - CiscoBachelor's Degree - Computer and Information ScienceFull TimeDay (United States of America)
The best place to get care. The best place to give care Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
J oin the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

About Saint Luke’s
Saint Luke’s serves the West Region of BJC Health System as a faith-based, nonprofit, aligned health system committed to providing the highest levels of excellence in compassionate health care and health-related services. Saint Luke’s cares for patients in 65 specialty services across 67 counties in Missouri and Kansas. Saint Luke’s Hospital has been recognized by U.S. News & World Report as one of the elite hospitals in the nation. For more than 140 years, Saint Luke’s has been dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve.
Saint Luke’s offers:
- The region’s longest continuously operating adult heart transplant program and one of the nation’s leading cardiovascular programs at Saint Luke's Mid America Heart Institute
- Treatment for complex brain and spinal cord diseases and one of the nation’s leading stroke reversal programs at the nationally ranked Saint Luke’s Marion Bloch Neuroscience Institute
- The region’s only treatment center dedicated exclusively to treating metastatic breast cancer—the Koontz Center for Advanced Breast Cancer at Saint Luke’s Cancer Institute
- Saint Luke’s Convenient and Urgent Care clinics for treatment of minor illnesses and injuries
- Liver and kidney transplantation programs
- A comprehensive maternal-fetal diagnostic and treatment center
- Three Neonatal Intensive Care Units, including a Level IIIb NICU at Saint Luke’s Hospital of Kansas City
- Saint Luke’s Rehabilitation Institute, the only comprehensive inpatient rehabilitation hospital of its kind in the region
- A nationally recognized children's behavioral health center, Saint Luke’s Hospital Crittenton Children’s Center