Job Description

What this Job Entails:

The Network Provisioning Engineer I is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.

Scope:

• Applies company policies and procedures to resolve routine issues

• Works on problems of limited scope

• Receives detailed instructions

Your Roles and Responsibilities:

• Participate in implementation of various software services

• Assist team in reviewing ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects

• Help track milestones and proactively drive any activities that may jeopardize orders from completing on time

• Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times

• Document service requests, escalate as needed, and provide timely and accurate updates

• Aid in design, provision, and test of delivered services to ensure quality hand-off to internal customers

• Expedite and escalate issues when necessary to ensure timely delivery of services

• Help prioritize projects, manage and direct activities to deliver connectivity within project schedule

• Communicate and collaborate with internal customers, stakeholders and network carriers

• Assist with metrics development and operational reporting/reviews

• Support planned systems maintenance activity while minimizing impact to services

• Read and comprehend vendor specific requirements

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience

• Builds stable working relationships internally

• Follows standard practice and procedures when analyzing situations or data

• Knowledge of cable throughput and transit distances

• Understanding of telecommunications industry in a switched network provisioning environment

• Understand basic telecommunications practices, terminologies, and interfaces

• Familiarity with DS1, DS3, and DS0’s circuits

• Knowledge of Access Server Request (ASR) to local carriers

• Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services

Preferred Qualifications:

• Network Certification

• Various coding experience

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$44,232.00 - $69,840.00 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law