Job Description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Out-of-Home Network Operations Manager – North

Location: North – field based with travel across the region

Salary: £55,000–£65,000 + car allowance

Help shape the future of Out-of-Home delivery at Evri

Out-of-Home is a major part of the future of parcel delivery, giving customers greater choice and convenience through an expanding network of ParcelShops and lockers.

We’re looking for an experienced Out-of-Home Network Operations Manager – North to play a key role in building, launching and continuously improving our OOH operation.

Working in partnership with our Head of OOH and Head of Change, You’ll take operational accountability for OOH network performance across the North, creating an operation that can support commercial growth while delivering the service, efficiency and cost performance we expect.

This isn’t simply about managing an established network. You’ll have the opportunity to shape how it works.

What you’ll be doing

You'll be the operational lead for OOH across your region, bringing together Area Partnership teams, Field Teams, Planning, Performance, Commercial, Finance and Central functions.

• Lead the operational delivery and ongoing development of our OOH network, ensuring successful implementation of New Orleans and embedding learnings as the network continues to grow.
• Own regional OOH performance, budgets and CPU targets, driving service, cost efficiency, profitability and year-on-year improvements.
• Partner with Area Delivery, Partnership and Field teams to embed the OOH proposition, build capability and ensure consistent operational performance.
• Shape an efficient and scalable OOH network, working with Planning teams to optimise routes, sortation, collections and the operational integration of new locations.
• Lead supplier and operational performance, working with Commercial, Finance, Performance and negotiation teams to set targets, resolve service challenges and deliver continuous improvement.
• Drive the future OOH operating model, using MI, automation and process improvement to support the continued expansion of our ParcelShop and locker network.

What we’re looking for

This role needs someone who understands large, complex logistics operations and can turn strategy into something that works on the ground.

You’ll bring:

• Experience of managing a multi-million-pound operational budget across multiple cost lines
• Significant experience within large-scale final-mile delivery operations, ideally at network or national level
• Strong commercial awareness and a clear understanding of cost, service and operational performance
• Experience working with senior stakeholders and the confidence to challenge, influence and drive action
• A customer-focused approach, balancing service with commercial and operational requirements
• Confidence working with data, MI and digital dashboards to identify opportunities and improve performance
• A current UK driving licence

Why this role?

OOH is changing how customers send, receive and return parcels.

This role gives you the opportunity to be at the centre of that change at Evri. You’ll influence how our OOH network is designed, how new locations are integrated into our operation, how effectively they perform and how the model develops as the network grows.

If you’re experienced in complex final-mile operations and want the opportunity to build, influence and improve a growing national network, we’d love to hear from you.

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.