Genius Road

Network Operations Engineer #3251

Genius Road  •  Austin, TX / San Antonio, TX (Hybrid)  •  3 hours ago
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Job Description

Network Operations Engineer
Contract Length: 12 months + potential extension
Location: Austin, Texas or San Antonio, Texas (Hybrid - On Site and Telework)


If you are a seasoned network professional who takes pride in keeping complex enterprise environments running smoothly and securely, this is the role for you. You will own day-to-day network operations across two Texas locations, working in a high-assurance environment where security, reliability, and operational discipline matter. This is not a design-and-hand-off role. You will be hands-on, embedded in the operation, and counted on to keep things running while driving continuous improvement. You will work alongside agency staff, managed service providers, and site teams who will rely on your expertise to solve problems, close gaps, and maintain a network that supports critical business operations.

Qualifications/Requirements:
  • Deep hands-on experience administering enterprise LAN, WAN, wireless, VPN, and internet connectivity across multi-site organizations
  • Fluency in routing, switching, DNS, DHCP, firewall management, and network performance monitoring in environments where downtime is not an option
  • Security-first mindset with demonstrated experience in network segmentation, least-privilege access design, and controlled change practices
  • Proven ability to coordinate with carriers, managed service providers, hardware vendors, and internal support teams to drive issues to resolution
  • Experience supporting endpoint, collaboration, identity, or cloud and SaaS dependencies that affect network performance and user productivity
  • Familiarity with Palo Alto, Juniper, Cisco, Aruba, or Meraki enterprise platforms preferred
  • Experience with Microsoft 365, Entra ID, zero trust, or identity-governed remote access concepts
  • Prior experience in Texas public sector, critical infrastructure, or regulated environments such as CJIS, TAC 202, or NIST highly valued
  • Network+, CCNA, PCNSA, JNCIA, CISSP, or equivalent certification a plus though demonstrated experience speaks just as loudly

Duties/Responsibilities:
  • Own day-to-day administration, monitoring, and troubleshooting of LAN, WAN, wireless, firewall, DNS, DHCP, and remote access services across Austin and San Antonio
  • Maintain a secure network environment through disciplined segmentation, access control, configuration management, and change implementation
  • Serve as a reliable point of coordination between agency staff, service providers, carriers, and site support teams to keep services available and issues resolved
  • Keep documentation, network diagrams, asset inventory, and capacity planning current and accurate
  • Manage service tickets with urgency and clarity ensuring systems are synchronized
  • Support vulnerability remediation and ensure configurations stay aligned with NIST, TAC 202, and agency security requirements
  • Participate in after-hours maintenance windows and assist with incident response, cutover planning, and migration support as needed
  • Contribute to a network environment that is not just functional but continuously improving

Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Genius Road

About Genius Road

2025 Inc. Magazine’s Best Workplaces!

Genius Road, LLC, is a boutique technical, telecom and executive recruiting firm with a difference.

We’re not resume aggregators, but corporate matchmakers – connecting you with candidates who fit your requirements, your culture and your environment. For permanent positions, we bring you new hires with staying power, culling through our extensive network to identify the perfect all-around fit.

If you have a temporary need for additional technical or telecom expertise, we’ll find the right mix of people who can jump right in and start producing.

Just as important, we make the process easier. Instead of inundating your inbox with random resumes, we create individual profiles of our recommended talent that give you a comprehensive view of the top candidates. So, you’ll see, in a glance, not only what these individuals can do, but who they are as human beings and how they’ll fit in your organization.

Combine all this with a proven track record, an unshakable professionalism and a fierce commitment to customer service, and it’s easy to see what sets us apart.

We call it a smarter approach to recruiting. Our customers say it’s “Pure Genius“

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Dallas, Texas
Year Founded
2010
Website
geniusroad.com
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