Primary system administrator for assigned infrastructure system application, hardware, and software used throughout the Rochester Campus. Requires in-depth knowledge of how infrastructure systems are utilized in Facilities Operations. Provide system administrator-level support for vended and custom applications including but not limited to licensing, assigning of access privileges, managing passwords, managing upgrades, vendor support agreements, system configurations. Responsible for effective provisioning, configuration, installation, operation, and maintenance of infrastructure system hardware and software, and related infrastructure equipment. Provide day to day operation, oversight, and management of electronic and automated systems, networks, and controls. Ensure the proper and effective use the systems. Identify and resolve system programming and communication issues. Accountable for system security and user availability by ensuring that system hardware, operating systems, software systems, and related procedures adhere to organizational standards and values. Provide system support for users and training in the use of hardware and software. Review alarm reports and perform troubleshooting, programming, repairs, or replacements as required to ensure maximum operational capabilities are maintained. Coordinate and oversee construction work with contractors and vendor representatives. Work with Systems Engineers, Facility Maintenance and Operations staff to ensure optimal operation of both new and existing systems. Provide project, commissioning and retro-commissioning support. Assigned infrastructure system(s) as defined by area of experience and expertise. The systems, which are located throughout various buildings, are centrally regulated and characterized by highly integrated circuitry, interactive processes, and multiple functions. These functions include but are not limited to heating, ventilating, air conditioning, fire alarm, security access, surveillance, patient monitoring camera, paging, nurse call, infant abduction, alarm remote regulatory monitoring, lighting control, energy monitoring and control. Specialized knowledge obtained through on the job and manufacturer's training is required to maintain nearly all assigned systems. This position requires the programming ability of a vendor’s system administrator.
Bachelor’s degree in Systems and Network Administration / Engineering / Computer Science / or applicable field of study preferred with more than 2 years system administrator experience or Post high school technical school diploma/certificate in electronic or computer technology or automated facility/building management operations with more than 8 years of experience working with automated building management, monitoring, and control infrastructure systems/networks. Coursework/training in computer programming, and experience installing, maintaining, and repairing electronic/automated facility/building operations management equipment and associated hardware/software encompassing control functions such as, life safety, security-protection, paging, monitoring, or heating, ventilation, air conditioning, or energy management. Knowledge of the methods, instrumentation, and materials used in the operation, maintenance, diagnosis, and repair of electronic/automated control equipment and circuitry; industry standards and safety and building codes pertinent to systems/networks in use; principles of computer and communications systems/networks, protocols, and programming. Ability to: install, operation, calibrate, and repair system modules, wiring, and associated equipment; interpret and apply blueprints, design plans, specifications, and technical instructions to the installation, maintenance, and repair of the systems, networks and equipment in use: maintain technical documentation including schematic/wiring diagrams, and operational/repair manuals; design and modify electronic circuitry plans; interact and communicate with others to share information, resolve competing demands and problems, and make decisions; work on separate assignments concurrently and independently.
Must demonstrate strong verbal and written skills. Interacts effectively with all levels of employees, customers, and management. The individual must be committed to continuously improving their knowledge and abilities in remain current with the operating system.
Specific manufacturer’s training desirable.
This is a hybrid role and candidates must must be located within 100 miles of the Mayo Clinic campus in Rochester, MN.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
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Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
