About the Role

VinFast is expanding rapidly across international markets. We are seeking a
Network Expansion Manager
to drive the growth and optimization of VinFast’s
global after-sales service workshop network
. This role plays a critical part in ensuring strong service coverage, consistent quality, and an excellent customer experience as our global vehicle parc grows.

Key Responsibilities

• 
  Develop and execute
  global service network expansion plans
  in alignment with VinFast’s business strategy and UIO planning.

• 
  Define optimal
  service coverage models
  (authorized service partners, third-party workshops, mobile service, etc.) for each market.

• 
  Identify, evaluate, and engage
  potential service workshop partners
  across international markets.

• 
  Lead partner discussions and negotiations to establish and expand VinFast’s
  authorized service network
  .

• 
  Propose
  policies, standards, and incentive programs
  to accelerate service network expansion and partner onboarding.

• 
  Collaborate cross-functionally with Sales, Technical Service, Operations, and Finance teams to ensure successful network deployment.

• 
  Monitor and assess
  network performance and effectiveness
  , using KPIs related to coverage, capacity, quality, and customer satisfaction.

• 
  Provide regular reporting and insights to senior management on network expansion progress and risks.

Requirements

What We’re Looking For

• 
  Bachelor’s degree or above in Business, Engineering, Automotive, or related fields.

• 
  Experience in
  after-sales service network expansion
  , dealer/service partner development, or international operations.

• 
  Strong understanding of
  automotive service workshop operations
  and partner management models.

• 
  Excellent negotiation, analytical, and stakeholder management skills.

• 
  Ability to work in a fast-paced, global environment.

• 
  Fluent in English; additional languages are a plus.

Benefits

• 
  Be part of a
  global EV brand
  shaping the future of mobility.

• 
  Take ownership of
  international service network expansion
  in high-growth markets.

• 
  Work in a dynamic, multicultural environment with strong career development opportunities.