
The Network Engineer L3 serves as a senior technical escalation point for complex network and security-connectivity issues. The role drives root-cause analysis, designs and reviews network changes, improves resilience and performance, and provides technical leadership across operations teams. Key Responsibilities · Lead resolution of high-impact, cross-domain incidents and recurring network problems. · Design, review, and optimize routing, switching, segmentation, VPN, firewall connectivity, and network resilience. · Perform deep packet analysis and correlate telemetry across network, security, infrastructure, and cloud platforms. · Own technical change plans, risk assessment, implementation validation, and rollback strategies. · Conduct root-cause analysis and produce actionable corrective / preventive recommendations. · Coach L1/L2 engineers, improve operational standards, and collaborate with vendors and client technical leaders. · Contribute to automation, architecture documentation, capacity planning, and service improvement. Requirements Required Qualifications · Extensive hands-on enterprise network engineering and complex troubleshooting experience. · Strong routing / switching, BGP / OSPF, high availability, segmentation, VPN, firewall integration, and packet-analysis skills. · Ability to lead major incident technical workstreams and communicate impact, risk, and remediation to technical and nontechnical stakeholders. · Experience with formal change management, RCA, and operational documentation. · Demonstrated judgment when making production changes and balancing urgency against risk. Preferred Qualifications · CCNP / CCIE-level knowledge or equivalent experience; Palo Alto, Gigamon / network packet broker, cloud networking, SD-WAN, network automation, and security architecture experience. Benefits Why Join Black Birch Technology Group? • Competitive salary package. • Paid personal days. • Private health insurance. • Christmas bonus. • Performance-based incentives. • Continuous training and professional development opportunities. • Opportunity to obtain and expand industry-specific technical certifications. • Opportunities for career growth within a growing organization. • Remote work environment. • Opportunity to work directly with U.S.-based clients and modern security technologies. • Exposure to access control, CCTV, networking, intercom, and integrated security platforms. • Supportive culture that values employee well-being and professional growth.

Black Birch Group is a premier IT concierge and service provider, dedicated to delivering a comprehensive range of specialized solutions designed to meet the diverse needs of your business. Our expertise includes, but is not limited to:
* End-User Experience (EUX)
* Managed Cloud Services (MCS)
* Vendor Relationship Management (VRM)
* Business Process Outsourcing (BPO)
* Computer Security Incident Response Team (CSIRT)
* Governance, Risk, and Compliance (GRC)
At Black Birch Group, we blend advanced technology with a personalized approach to deliver unparalleled support across multiple areas, ensuring your IT infrastructure is robust, secure, and optimized for success.