Job Description

This is a full-time, direct placement role at Ignatek. Janesville, WI. 100% in office

Ignatek, LLC, dba Ignite Technologies, is a small consulting firm that is dedicated to providing professionalism and top-notch maintenance to support organizations with their technology-based services.

This position is responsible for designing, maintaining, and securing complex network systems. Provides advanced technical support, leads infrastructure and security projects, and ensures reliable, high performance networks for clients. Acts as a subject matter expert and supports strategic IT planning and implementation.

Responsibilities:

• Provide direction and leadership for design, support, and implementation of Ignatek partner’s information technology infrastructure systems:
• Provide technical design specifications and documentation for all local and wide area computer network segments and their connectivity specifications including assistance in design and support of wireless and IP telephone networks.
• Lead and provide directives for a technical team in assembling, installation, implementation, support, and maintenance of routers, switches, firewalls, VPN, and wireless networks.
• Assist Infrastructure Manager and other technical staff in implementing, projects as well as plan and provide for unplanned initiatives.
• Provide technical design specifications, management, support, administration and documentation for all infrastructure devices (switches, routers, firewalls, VPN, WLAN) and their connectivity specifications including assistance in design and support of IP telephone network.
• Troubleshoot and solve immediate network security, latency, or fault issues and make appropriate changes relative to the issue, including documentation, notification, and reporting to appropriate agencies.
• Use appropriate software and hardware tools, such as LAN analyzers, packet capturing, and network monitoring software to test, report, manage, and maintain network functionality as well as using them to plan for future needs.

Operational Tasks

• Manage technical staff in assembling, installation, implementation, and support, of all infrastructure to switches, routers, firewalls, wireless networks, and VPN devices.
• Lead technical staff in implementing county-wide, departmental, and inter-jurisdictional projects as well as plan and provide for unplanned infrastructure initiatives for all Ignatek partners.
• Direct and provide technical and leadership and supervision to Network Technicians and Network/Telecom Specialist by: Assign annual projects to appropriate staff, Ensure project deadlines are being met and service requests, incidents, and tasks are being completed to meet service level agreements, and evaluate and prepare performance reviews for assigned staff and participate in interviewing for assigned positions.
• Develops, engineers, implements and maintains virtual server hosts and virtual machines.
• Provide annual budget information and long range planning information for county-wide systems
• Ensure security standards and best practices are applied to all systems where applicable
• Configure network services such as Active Directory, IIS, DNS, DHCP and SQL
• Make appropriate managerial and discretionary decisions.

Teamwork

• Assist server team in assembling, installation, implementation, and support of Windows, desktop and server security, data backup and retention, physical and virtual infrastructures, storage area networks, terminal services, unified computing systems, email, web server environment.

Knowledge, Skills & Abilities:

• Extensive knowledge of networking topologies and network protocols
• Comprehensive knowledge of (VMWare) virtualization technologies
• Comprehensive knowledge of (Microsoft) Windows and Linux
• Comprehensive knowledge of switches, firewalls. wireless and their supporting systems and software
• Advanced knowledge of LAN and WAN cabling technologies
• Comprehensive knowledge of networking equipment and support tools
• Advanced knowledge of Microsoft SQL Server and MYSQL
• Advanced knowledge of the personal computer and local area networking hardware and software
• Proficient with project control and development along with the ability to coordinate multiple projects effectively.
• Development of methodology techniques and standards based on NIST
• Prepare concise, logical and conclusive oral and written reports
• Gather, analyze and evaluate data
• Ensure that all appropriate procedures are accurately documented, implemented, tested, and maintained
• Ensure the ongoing operation of support functions to Ignatek partners by providing timely and advanced assistance and problem resolution
• Ability to lead a project and work with a team of staff
• Ability to establish and maintain working relationships with all Ignatek partners

Requirements

• 2-year degree (preferably a 4-year degree) in an information technology related field
• 6 years experience and preferred 1-year supervisory experience
• Microsoft MSCP, VMware VCA or VCP certifications are preferred
• Experience in working with Wide Area Networks and Local Area Networks
• Experience in working with Virtualization Technologies
• Experience with Active Directory and network services such as IIS, DNS, DHCP and SQL
• Must have a valid driver's license.
• Work may occasionally include weekends, evenings or split shifts