Job Description

· Collaborate with Level 1 network engineers to provide technical documentation support to Project & Solutions Teams, ensuring accuracy and completeness of project documentation, including system designs and configurations.

· Partner with Level 3 network engineers to engage with back-line support and/or vendor support, contributing expertise and guidance to diagnose and rectify technical problems efficiently.

· Provide support for post-sales installation and technical assistance to customers, ensuring smooth implementation and operation of network and security infrastructure components.

· Participate actively in the design, installation, configuration, and maintenance of network and security infrastructure, including core network switches, routers, and firewalls, adhering to established standards and best practices.

· Assist in the planning, design, research, and installation of new or upgraded network hardware and software, collaborating closely with cross-functional teams to fulfill project requirements and objectives.

· Utilize expertise in Aruba switches and wireless, Cisco routers, firewalls, and switches to support network infrastructure setup and optimization.

· Demonstrate proficient troubleshooting skills to identify problems and recommend effective workarounds or solutions, ensuring minimal disruption to operations.

· Support the handover of as-built system documentation to the Maintenance support team, facilitating seamless transition and ongoing support for deployed solutions.

· Possess excellent interpersonal and communication skills to interact effectively with team members, stakeholders, and customers at all levels, fostering positive relationships and collaboration.

· Collaborate with Level 3 network engineers to deliver project milestones and objectives, ensuring alignment with project timelines and goals.

Requirements

• Diploma or Bachelor's degree in Engineering, Computer Science, Telecommunications, or a related field.
• Minimum 3 years of experience in configuring and administering routers and switches, with a focus on supporting enterprise-level network infrastructure.
• Strong understanding of network systems, architectures, routing, switching, firewall, and security principles.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with team members, stakeholders, and customers.
• Ability to work independently and as part of a team, with a proactive and results-driven approach to achieving objectives.
• Familiarity with Aruba switches and wireless, Cisco routers, and switches is preferred.
• Candidates with CCNA, CCNP, or Certified in Aruba products will be preferred.

Benefits

Your Opportunity:

This role calls for a proactive individual with a robust technical background in network security. If you possess these skills and are seeking a challenging opportunity in network security engineering, we invite you to apply and contribute to our dedicated team's success.