Job Description

Viridien (www.viridiengroup.com) is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges.

Key Responsibilities

• Support, maintain and troubleshoot enterprise network infrastructure across WAN, LAN, wireless, data center, cloud-connected and security environments.

• Monitor daily Data center operations.

• Deploy, configure and monitor routing, switching, firewall and network security platforms.

• Investigate network incidents, contribute to root cause analysis and support preventative improvement actions.

• Monitor network availability, performance, health and capacity across critical services.

• Participate in infrastructure projects, hardware refreshes, migrations and service improvement initiatives.

• Work with senior engineers to implement network enhancements and introduce new technologies.

• Maintain accurate technical documentation, diagrams, standards and operational procedures.

• Support network security, resilience, compliance and lifecycle management activities.

• Collaborate with vendors, service providers and internal stakeholders to support operational and project requirements.

• Participate in an on-call support rotation and occasional out-of-hours maintenance activities.

Qualifications

Required

• Approximately 3–5 years' experience supporting enterprise, datacentre, cloud-connected or service provider network environments.
• Hands-on experience configuring, supporting and troubleshooting production network infrastructure.
• Good understanding of routing, switching, WAN, firewall and network security fundamentals.
• Practical knowledge of technologies such as BGP, OSPF, VLANs, QoS, VPNs and TCP/IP.
• Experience using monitoring, alerting or operational management platforms.
• Strong troubleshooting, analytical and problem-solving skills, with a practical and service-focused approach.
• Ability to work effectively within a collaborative technical team and build strong working relationships.
• Strong written and verbal communication skills.
• Demonstrates ownership, accountability and reliability in delivering work.
• Comfortable working in a global, multicultural and highly technical environment.

Preferred

• Experience with Arista, Aruba/HPE, Cisco, Dell, Palo Alto or Juniper technologies.

• Exposure to SD-WAN and hybrid networking environments.
• Familiarity with Azure networking or cloud connectivity solutions.
• Knowledge of datacentre networking technologies such as VXLAN, EVPN or MLAG.
• Experience with telemetry, observability or performance monitoring platforms.
• Experience with scripting or automation.
• Industry certifications such as CCNA, CCNP, ACSP, ACMP, or PCNSA.
• Degree in Computer Science or a related discipline, or equivalent practical experience.
• Curious and motivated to continuously develop technical knowledge and skills.
• Proactive in identifying opportunities for improvement and resolving issues.
• Able to balance operational responsibilities with project-based work.
• Committed to continuous learning and professional development.

Learning and Development

At Viridien, we foster a culture of continuous learning and provide tailored training programs through our Learning Hub, designed to enhance technical, commercial, and personal growth.

We Care About The Environment

We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.

Our Hiring Process

At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.

Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.

We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don’t hesitate to contact your recruiter directly.

We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.