Job Description

The role:
We are seeking an experienced Network Engineer to join our Global Network team based in Le-Trait, France. The successful candidate will be responsible for supporting and maintaining global network infrastructure, with a primary focus on the EMEA region. This role requires a technically capable and collaborative individual who thrives in a global, multi-site environment and is committed to delivering reliable, high-performing network services.

Key Responsibilities:

• Ensure proper delivery of network services within scope to internal clients across global sites.

• Evaluate new and innovative technologies and network architectures to drive continuous improvement.

• Define and contribute to network design for regional sites.

• Maintain and update network documentation for all sites within scope.

• Manage network changes and projects within regional remit.

• Oversee network device version upgrades and patch management.

• Produce technical documentation, reports, proposals, and user guides as required.

• Provide training and knowledge transfer to team members on network procedures.

• Resolve service desk requests and escalations in a timely manner.

• Manage and troubleshoot Riverbed WAN optimisation appliances where applicable.

• Lead troubleshooting of major network incidents and performance issues.

• Support any additional duties as prescribed by the Eastern Hemisphere Network Manager.

Technical Scope:

• The role covers the following network technologies and infrastructure:

• Switches, Routers, Wireless LAN infrastructure

• Riverbed WAN optimisation appliances

• SD-WAN technologies (e.g. VMware VeloCloud)

• VOIP and Unified Communications networking

• LAN / WAN technologies

• Cisco IOS and Nexus switches

• Switching protocols: EtherChannel, STP, VLANs, VTP

• Routing protocols: BGP, OSPF, EIGRP

• Cisco Wireless LAN Controllers

• Network management tools: SolarWinds Orion, Cisco ISE, ThousandEyes, Cisco DNA

• Cloud platforms: Microsoft Azure, AWS, OCI

• Cybersecurity technologies: Palo Alto firewalls

• Load balancing: F5

• High latency / low bandwidth VSAT connection environments
  

Required skills and experience

Must Have:

• Bachelor's Degree in IT, Computer Science, Engineering, or equivalent work experience.

• Minimum 3 years of hands-on experience supporting large heterogeneous enterprise network infrastructure.

• Experience working with onshore networks and remote/offshore site installations.

• Strong understanding of ITIL methodology or a structured IT best practice framework.

• Proven ability to systematically troubleshoot operational incidents on complex networks.

• Ability to work within an on-call rota.

• Flexible attitude to working hours in a global team environment.

• Excellent communication skills in French and English (written and verbal).

• Self-motivated with the ability to manage multiple tasks and projects independently.

• Collaborative team player with a proactive and adaptable approach to new technologies.

Nice to Have:

• Cisco CCNA certification (or higher).

• Strong problem-solving skills with a focus on security, standardisation, and rationalisation.

• Familiarity with energy sector business processes and IT environments.

• Experience with ITIL-aligned service management processes.

A&O IT Group
As a successful and growing global IT services provider, A&O IT Group deliver ‘fully managed’ IT solutions and cyber security services. Combining over 50 years expertise, and boasting an extensive global network, whilst remaining privately owned, A&O IT Group is a trusted IT services partner to clients globally.

This role is subject to a post-offer Background Verification in accordance with the local country legislation.

Learn more about life at A&O IT Group and our opportunities on our website IT Engineer Careers page.

We encourage diversity and seek to attract individuals with unique backgrounds and perspectives. It is important that we build a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity.