Job Description

They will be required to be a part of rotational standby duties. They must be a motivated team player and driven by results. They also possess analytical skills and works well in a fast-paced environment.

Network Engineer is responsible for supporting the deployment and operations of network infrastructure. They assist with the installation, monitoring, troubleshooting and testing of network systems and solutions. They monitor and configure network components to ensure security and resolves network incidents. They also ensure that network activities are documented appropriately and in compliance with the required procedures and standards. They are familiar with core networking technologies and trends, network standards and network routing protocols.

Typical Tasks

• Install and integrate networking hardware such as switches, routers, firewalls, and wireless access points.
• Configure, implement, and maintain network solutions for clients.
• Provide technical support to clients remotely and on-site.
• Troubleshoot and resolve network-related incidents and service requests.
• Collaborate with project managers, vendors, and other engineers on solution delivery.
• Assist in project deployments, including on-site installation and testing.
• Update network diagrams and documentation for design and planning of network communication systems.
• Conduct network assessments and performance analysis.

Key Tasks

• Troubleshoot, diagnose and resolve network issues.
• Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and remote access services.
• Coordinate and configure network access and controls.
• Conduct regular maintenance, patches and upgrades to the network.
• Configure network security across software and/or hardware components.
• Monitor indicators of compromise or breach in network security.
• Administer tuning of networks for optimisation.
• Classify and prioritise network incidents for troubleshooting.
• Consolidate network data based on key parameters or metrics.
• Update network diagrams and documentation for design and planning of network communication systems.
• Draft technical documents for processes, technology and devices.
• Participate in technical design reviews of applicable solutions.
• Prepare technical specifications and documents to procure network equipment.
• Assist in the development of capacity planning models, load-balance and/or redundancy solutions.
• Determine impact of network requirements on existing architecture, work processes and systems.
• Assist in the development of disaster recovery plans.
• Assist in determining infrastructure systems specifications, input/output (I/O).
• Configure, test, automate, integrate, model and analyse the Network infrastructure within the IT ecosystem.
• Perform routine backups and administer disaster recovery protocols.
• Document network activities in accordance with organisational policies.
• Review facility bandwidth requirements and system inter-dependencies.

Skills

• Ability to work independently and as part of a team.
• Ability to read and create network diagrams (Visio or similar).
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong understanding of TCP/IP, routing protocols (L2 and L3), and switching technologies (VLANs, STP, EtherChannel).
• Ability to work under pressure and meet deadlines.
• Experience with firewalls (Fortinet, Palo Alto, Cisco ASA/Firepower).
• Knowledge of wireless technologies (Aruba, Cisco Meraki, Ruckus).
• Strong communication and documentation skills.

Job Requirements

• Nitec, Higher Nitec or Diploma in Information Technology or a related field.
• Experience in systems integration projects is an advantage.
• Able to work flexible hours, including after-hours support for critical issues.
• Relevant certifications (e.g., CCNA, CCNP, Fortinet NSE, Aruba ACMA/ACMP) are highly preferred.
• Strong team player with a proactive and self-motivated attitude.
• Minimum 1-2 years of related working experience.
• Willingness to travel to client sites when required.
• Good problem solving and analytical skills.
• Experience with Networking and Firewall deployment and maintenance.